Material Handler Customer Support
Resume:
Jonas Joel Romero
Paterson, NJ. 07508
Email: adxbuf@r.postjobfree.com
Education June 2015- June 2016
Lincoln Technical Institute, Mahwah, NJ
HVAC technology certification
Courses included: electronic theory and principles, computer system integration, telecommunications systems, reading diagrams, low voltage and high voltage electricity, low calculation duct work, internet communications and protocols, PC hardware and software.
Manchester Regional High School
Haledon, NJ 2015
High School Diploma
Employment
Montefiere
Terrytown,NY
02/22-Present
Virtual patient access center / liaison
Provide patient with customer service.
Make appointments for patients.
Note on patient charts and medical records .
Deal with patients problems, questions and concerns.
Charter Communications / Spectrum
Queens, NY
02/2018-12/22
Field Service Technician
•Provide customer support during field visits or dispatches
•Install residential and business telephones, internet services and wiring.
•Manage all onsite installation, repair, maintenance and testing tasks.
•Produce timely and detailed service reports and document the process.
•Ability to read maps and operate vehicle smart and safe manner.
•Develop positive relationships with customers while providing superb customer services.
•Service and maintenance fiber equipment and connections.
•Service and maintenance outside plan equipment.
Altice technical Support
Lodi, NJ
08/2017-10/2018
Field service Technician
•Provide customer support during field visits or dispatches
•Install residential and business telephones, internet services and wiring.
•Manage all onsite installation, repair, maintenance and testing tasks.
•Produce timely and detailed service reports and document the process.
•Ability to read maps and operate vehicle smart and safe manner.
•Develop positive relationships with customers while providing superb customer service.
John Stone Supply
Saddle brook, NJ
04/2017-08/2017
Material handler, sales of boilers and Ac units
Organizing stocks and serving customer with order and products
Updating stock and quality control of inbound product
Instructing customer of usage and maintenance of product such as boilers and Ac units.
Sales of boilers and Ac systems.
Verizon wireless
Orangeburg, NY
12/2015-03/2017
Solution Specialist/Sales Representative
•Direct sales of Verizon products and services.
•Educate new and former customers on products and services.
•Actively listen to customers and determine the products and services they need.
•Create solutions to ensure a smooth sales process.
•Keep track of trends and negotiate contracts with new and former customers.
•Use technology and resourcefulness to generate sales.
•Meet sales goals in a timely manner.
•Provide outstanding service.
Additional Qualifications:
Microsoft Office (Microsoft Word, PowerPoint, Access, Excel, Publisher)
Complex knowledge of Microsoft and apple operating systems, Network system, Routers and email clients.
Bi-Lingual: Spanish, English
References are available upon request.
Contact this candidate