Network Administrator Customer Service

Proficient in computer hardware and software with Personal Computers and Servers. Prolific System Administrator with a strong hardware, PC database, data communications and networking background. Areas of specialization include PC LAN/WAN installation and support for Microsoft Windows Desktop, Microsoft Windows Server and many Network Operating Systems. Ability to install all PC hardware/OS/software and diagnose problems. Customer service, systems integration and training delivery. Well-rounded knowledge of all phases of system design, development and deployment. Strong capability of delivering mission critical solutions.

Key Competencies

EXPERIENCED Senior Network Administrator in heterogeneous enterprise environments

ABLE to quickly determine, and accurately interpret client requests.

EXPERT in developing corporate systems, standards and implementation plans.

SKILLED in integrating new technology and mastering the full range of its attributes.

CAPABLE of managing numerous projects, systems, and staff

OUTSTANDING organizational, interpersonal, technical writing, and presentation skills

BACKGROUND in hands-on technical experience with internetworking

Skills Summary

Microsoft Exchange all versions, Microsoft Office all versions including administering Office 365 with Microsoft Teams, and Sharepoint. Microsoft Servers, SQL Server, Printers, Adobe PageMaker, Adobe Suite, Macintosh & IBM TCPIP, SNMP, Network Administration, Cisco Routers, Meraki firewall, Switches and Wireless Access Points, Ethernet, Print servers, .Net servers, Removable hard drives

Macola, SBT, Lawson, and Quickbooks Accounting Software. Global Shop ERP System, Abobe Suite, Cadkey Solid Works, Solid works PDM Server, Mac environment, many backup and anti-virus software programs.

Professional Experience

Environmental Products, Inc. May 2003 – November 2022

99 Great Hill Road, Naugatuck, CT 06770

(Envipco) manufactures and supports Reverse Vending Machines. A Reverse Vending Machine (RVM) is a device that accepts used (empty) beverage containers and returns money or a receipt to the user (the reverse of the typical vending cycle).

Senior Network Administrator

Administrating the computers and network, including remote computers Worldwide

Managing the printers

Controlling the servers, including International and Domestic remote sites

Administrating Users

Administering Microsoft Office 365 and Adobe Suite

Overseeing the web page, secure web page and FTP Site

Developing new software and procedures for users

Documenting software and procedures

Organizing Office Logistics

Purchasing, building and installing computers, components, peripherals and printers

Repairing computers, peripherals and printers

Extensive companywide Technical Support

Administrating and installing the Telephone Systems

Freelance Work

Produce and design advertising from concept through desktop publishing for print. Various projects such as logos, Brochures, Ad slicks, menus, signs and business cards, newspaper ads, small books and corporate stationary. This also included electronic setup, importing graphics and text, scanning images, manipulating data and images, choosing typography and paper then, dealing with vendors. I was involved in Setting up building and maintaining all of Saint Francis Schools Computers, Including hookup to the Internet

Education

East Haven High School - Diploma

A+ Certification

Emergency Medical Technician Training Program - Certified

Lawson Software NT Technical Foundations

Lawson Software NT System Administration

Lawson Software NT Database Administration

Computer Associates Training

Novell Certification Training

Act Database Training

Tom Hopkins Sales Training Course

Trod Nossel Recording Studio

Yamaha Sales Training Course

Heritage Complying with HIPAA & Healthcare Info Standards

Sexual Harassment Prevention Training, by Sheldon Myers

Professional Associations

Minister, Universal Life Church

EMT-Basic Certification National Certification # B1814188

EMT-Basic Certification Connecticut Certification # 008247

CPR & AED Certified

A + Certification ID # COMP10614954

Repairer of Weighing and Measuring Devices License # RPR.1644

East Haven, CT Firefighter Volunteer

Chaplin for the Derby, CT Elks Riders

Hopes Award for outstanding service to Parochial Schools

Telecommunication Committee for the Special Olympic World Games

Contact this candidate