Support Representative Pharmacy Technician

CRYSTALYN S CHAPMAN

**** ****** ******, ****, ***** 76710

254-***-****

***************@*****.***

QUALIFICATIONS

Pharmacy Technician Certification by Pharmacy Technician Certification Board, Waco, Texas.

• Insurance Agent License by Texas State Board Insurance, Waco, Texas.

Very computer literate programs: excel, word,lotus, powerpoint, access, peachtree.

I also have over 20 years of experience Customer Service: Retail and Call Centers.

WORK HISTORY

Girling/ Kindred Home Healthcare, Waco, Texas

Mar/2017- Present

Healthcare Attendant

• Assist elderly and disabled with daily needs such as cooking, cleaning, and administering medications

• Also assist client with scheduling of doctor appointments

Assist client with transportation needs

Department Veteran Affairs, Waco, Texas Pharmacy Support Representative

• Took inbound calls from Veterans assisting with refills and renewals of medications

• Sent referrals to local VA pharmacy for emergent refills, tracking of medications,

• Assisted with scheduling of appointments,

Feb/2013-May/2017

United Insurance Company of America, Waco, Texas Insurance Sales Agent

• Worked as Insurance agent selling life, fire, and health.

• Responsible for collecting monthly premiums from policyholders daily.

• Also responsible for monitoring customer accounts daily.

Mar/2008-Aug/2011

Texas State Technical College, Waco, Texas

Aug/2006-Aug/2007

Computer Lab Assistant

• Worked in math lab assisted professor with daily agenda, includes lesson plans, grading papers, attendance forms, recording grades, calculating GPA.

EDUCATION

McLennan Community College, Waco, Texas 4 years college: LVN/Social Work Texas State Technical College, Waco, Texas 1 year college: Pharmacy Technician- Certified

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