Madelina Vella

Marion, SC *****

adxbt2@r.postjobfree.com

+1-585-***-****

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Customer Advocate

Sutherland (Washington Gas - Rochester, NY

January 2022 to April 2023

Answer in bound calls help customers start and stop gas service help customers with payments and billing question

Customer Service Representative

Navient Corporation. Pioneer Credit Recovery, Inc - Rochester, NY September 2021 to October 2021

• Help claimants with unemployment questions

• Take inbound calls

• Completing Partical Claims

Customer Service Representative

Sutherland - Rochester, NY

November 2020 to February 2021

• Answered calls

• Helped customers with technical support with there cable and Internet

• Handled billing questions

Server/Hospitality

Buffalo Wild Wings - Florence, SC

March 2019 to September 2019

• Answered Phones and took To Go Ordered

• Cashier

• Verified the guests were legal age when serving alcohol Server/Prep Cook

IHOP - Florence, SC

November 2018 to March 2019

• Cashier

• Server took customers food and beverage orders

• Answered to go orders

• Prep food for daily used

• Dishwasher

Waitress

Klassy Cat Tavern - Henrietta, NY

October 2008 to November 2017

• Waited on customers quickly and efficiently.

• Verified the guests were legal age when serving alcohol.

• Covered extra shifts when needed.

Front Counter Cashier

Salvatore's Pizzeria - Rochester, NY

June 2013 to June 2014

• Answered phones and took orders.

• Made subs and pizza.

• Cashed out customers.

Home Health Aide

Visiting Nurse Service of New York - Webster, NY

April 2012 to March 2013

• Took care of the elderly patients at their homes.

• Cooked and cleaned for them.

• Traveled to 5 homes a day.

Waitress

Dennys - Henrietta, NY

January 2009 to June 2010

• POS system.

• Overnights and mornings.

• Cashed out guests.

• Waited on multiple tables.

• Carry out calls.

Ticket Sales

AMC Movie Theater - Webster, NY

June 2005 to August 2008

• Food sales.

• Cleaning of the movie theaters.

Education

High school diploma

Benjamin Franklin High School

September 2006 to June 2008

Skills

• Reliable employee

• Easy to train

• Friendly and outgoing

• Honest and responsible

• Knowledge of POS systems

• Basic Computer Knowledge (Microsoft Word Excel and PowerPoint)

• Excellent Customer Service Skills

• I follow Company Policies and Procedures

• Senior Care

• Home Care

• Restaurant Experience

• Serving Experience

• Caregiving

• Cleaning Experience

• Food Preparation

• Cash handling

• Food Service

• Meal Preparation

• Food Safety

• Technical Support

• Retail Sales

• Restaurant Management

• Food Handling

• Sales

• Food Production

• Kitchen Management Experience

• Customer service

• English

• Typing

• Host/hostess experience

• Bussing

• English

• Intermediate

• Customer support

Certifications and Licenses

Food Handler Certification

Contact this candidate