Customer Service Nursing Assistant
Resume:
Jazmin Johnson
Jacksonville, FL *****
*****************@*****.***
Work Experience
CNA - Certified Nursing Assistant
UF Health Shands Hospital - Jacksonville, FL
March 2022 to Present
Providing patient care
Current employer
taking vital signs
CNA - Certified Nursing Assistant
Baptist health medical center - Jacksonville, FL
September 2021 to Present
providing patient care to the patients, providing bed baths, helping with feeding changing beds. i also provide customer service to family members.
CNA - Certified Nursing Assistant/ TEAM Leader
Terrace of Jacksonville - Jacksonville, FL
October 2020 to Present
i provide patient care, i also manage the floor. i answer phones if needed, i pull report i take care of customer complaints and resolve patient issues as well as the family members if needed. Lead Teacher/ Center Manager
Kid works - Hamilton, OH
2016 to 2019
Customer service
Administrative work
Answering the phones
Filing papers
Keeping ratios
used computer skills to keep the books
used skill sets to organize and keep the business running worked with different behaviors/ found solutions to channel their anger, find different things to calm the behavior and possibly redirect the child
Home Health Aide
Total home care solutions - Middletown, OH
2015 to 2016
Customer service
Distributing medication
Assisting patient in everyday living activities
7632 Southside Blvd. Apt #372 Jacksonville, Florida 32256
513-***-**** * *****************@*****.***
Lead Teacher in Toddlers
Scheduling
2010 to 2013
Customer service
In charge of doing lesson plans
Volunteer Work
judson care center - Cincinnati, OH
March 2012 to April 2012
i changed the residents and ot them dressed if needed helped them transfer if needed. Cashier
Kroger-Fairfield
2007 to 2012
Customer Service
Counting money
Student Volunteer
St. Elizabeth's Hospital - Covington, KY
May 2011 to June 2011
helped in the obgyn department after the babies were born Pharmacy Tech
Walgreens -Westchester oh
2006 to 2008
Customer Service
Filling prescriptions.
Calling insurance
Education
High school diploma
Lakota west high school
2008
Skills
• I am able to work with micro soft, excel and power point
• Vital Signs
• Pharmacy Technician Experience
• Caregiving
• Toddler Care
• Home Care
• Patient care
• Epic
• Typing
• Windows
Certifications and Licenses
CNA licenses
March 2020 to May 2021
BLS/CPR
March 2019 to March 2021
First Aid Certification
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