Customer Support It Specialist/ full Stack Developer

JAVIER FERNANDEZ PUPO

Miami, United States of America +1-305-***-**** *********.****@*****.***

LinkedIn: linkedin.com/in/javier-fernandez-pupo-4a7711177 Twitter: @fernandez_pupo SUMMARY

Seasoned IT profesional with a decade of experience.

Proven knowledge of web application development.

Strong foundation in Computer Science and bilingual proficiency in Spanish and English.

Adept to leading managing networks and developing software solutions that drive efficiency and innovation.

SKILLS

Languages: C#, SQL, Java, JavaScript, PHP.

Technologies: Visual Studio .Net, SQL Server, Git, jQuery, HTML, CSS, NetBeans, Symfony, Laravel

Networking: Network Administration, Server Virtualization, Security Risk Analysis, Software Assistance, Technical Support.

Other: Full Stack Development, Customer Support, Team Leadership. Environments: Scrum/Agile, Git, Trello, Azure

PROFESSIONAL EXPERIENCE

.Net Full Stack Developer - XT Online Software - Remote (Costa Rica) Nov 2019 – April 2022

Developed solutions in .NET and SQL, contributed to full stack development

SQL Store Procedures

Wrote C# code for back end functionality in the .net framework

APIs and rest APIs

Reviews and solved bugs.

Pair-programming with newer members of the dev team

Participated in daily SCRUM meetings to update with ticket progress

Managed version control using Git, ensuring smooth team collaboration and code integration

Provided customer support and led technical teams to deliver on project objectives

Manage and Lead Teams

IT Specialist – National Bus Enterprise – Cuba

Nov 2013 – Oct 2019

Administered networks

Installed hardware

Analyzed security risks and developed computer security plans

Managed servers, implemented virtualized environments

Provided software assistance and technical support

Contributed to software development projects

IT Specialist – National Office of Statistics and Information – Cuba Sept 2011 – July 2013

Administered networks

Analyzed security risks, developed computer security plans

Managed servers in Ligth Clients Technologies

Provided software assistance and technical support

Analyzed statistical and informational data

EDUCATION

University of Informatic Sciences, La Habana, Cuba Bachelor of Science in Computer Science

2011

LANGUAGES

Spanish (Native)

English (Fluent)

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