Center Technician Data

NASEEM ABBAS

OBJECTIVE

Seeking a challenging position that provides a highly motivated progressive, friendly environment and allows me to pursue career advancement to expand my knowledge and skills. SUMMARY

• Sound knowledge of administrative operations on windows infrastructure equipment. • Functional Knowledge of Network and Server Hardware HP Series, IBM Series, Cisco Routers & Switches for Network Environment EMC Storage Devices Likewise Teradata, Big Data etc. • Sound knowledge of working and troubleshooting of the widely used operating systems (Windows versions, MAC, Linux).

• Ability to document complex problem-solving resolution and repetitive tasks. • Strong interpersonal and communication skills.

• Great ability to clarify simple procedures in writing or in words. Data Center Field Technician

Ericsson Inc-(Apex Systems LLC) Ashburn-Reston,VA June 2019-March 2020

• Performing New Install Hardware and Cloud Storage as per Customers Request. • Data Center Operations Day To Day Activity According to SOP's.

• Receiving New Equipment and Handling RMA For Company.

• Migration Completed from S110 To S106 Smoothly as per SLA.

• All Hardware Uninstall and Reinstall To New Location.

• Cable Mining Conducted For Whole Data Center Suite.

• Physical Equipment Migrated as well as Virtual Machines Migration to Cloud vice versa. • UberSmith Ticket Handling Daily Basis as well New Customer Account Creation & Deletion. • Decommission For Inactive Clients

• Complete cabling and cable organization per client DCO standards.

• Accurately processed tickets and communicated through HP Service Manager support ticketing system.

• Attended team meetings, and provided input and suggestions to further increase productivity.

• Monitored and recorded HVAC and power grid statistics. Data Center Technician July 2017 – December 2017. Amazon (Apex Systems LLC) – Chantilly, VA

• Configuration New Cabinets for Network Team Hand Over within SLA .

• Supported All User Constructions Buildings All New Cabinets Installation.

• Data Center Operations Day To Day Activity According to SOP's.

• Receiving New Equipment and Handling RMA For Company.

• Hardware Troubleshoot and Asset Swap.

• Fiber & Copper Cable Testing and Replacement.

• Physical Equipment Hot Swap

• Server Now Ticket Handling For Power Ups.

• Assets Verification and Labelling All New Installed Hardware in Data Center Phases. • Flipping Power RPD Under Floor in IAD1 & IAD9.

• Management TOR Configurations For Rack Configurations.

• NVR Configure & Installation and Configuration (Tech Wiki).

• Hardware Destruction & Degaussing Likewise Servers Hard Drives etc.

• Multi Site Operations Support Daily Basis.

Data Center Network Engineer Dec 2016 – Feb 2017 • Black Mesh Inc. – Ashburn, VA

• Performing New Install Hardware and Cloud Storage as per Customers Request. • Data Center Operations Day To Day Activity According to SOP's.

• Receiving New Equipment and Handling RMA For Company.

• Migration Completed from S110 To S106 Smoothly as per SLA.

• All Hardware Uninstall and Reinstall To New Location.

• Cable Mining Conducted For Whole Data Center Suite.

• Physical Equipment Migrated as well as Virtual Machines Migration to Cloud vice versa. • UberSmith Ticket Handling Daily Basis as well New Customer Account Creation & Deletion. • Decommission For Inactive Clients.

Data Center Technician Aug 2013---Dec 2016 JPMorgan Chase & Co. (Randstad Technologies Inc.) – Ashburn, VA

• Racking and installing servers

• Running copper and fiber cables

• Loading OS and troubleshooting server hardware/connectivity

• Provide on-site and remote troubleshooting and diagnosis of various computer and networking systems

• Perform upgrades, configuration maintenance, and repairs of system hardware and software. • Responsible for installing, configuring, troubleshooting, administering and maintaining servers and workstations.

• Server implementation, support and decommissioning within a secure raised-floor environment. • Install support hardware for all devices to be installed into cabinets on raised floors. • Place devices in cabinets according to instructions from the internal hardware power and placement team.

• Complete cabling and cable organization per client DCO standards.

• Attended team meetings and provided input and suggestions to further increase productivity. • Monitored and recorded HVAC and power grid statistics.

• Accurately processed tickets and communicated through HP Service Manager support ticketing system.

• Hands on Experience troubleshooting EMC NS480, VMAX, VNX, NetApp Filers and Dell • SC4020, SC 8000, SC 8600.

• Expertise in storage provisioning and monitoring of Symmetric, VNX, NetApp from on • Command manager, Enterprise Manager.

• Experience with EMC storage arrays, VMAX, VNX, ECS, NetApp, and IBM, hardware break fix on day to day activities.

TRAINING

• Global Notification – Alarm Point – Creating/Updating Schedules

• Introduction, Data Maintenance, and responding to alerts.

• Aperture Vista 600 SP3

• CIS HDD handling guidelines

• CIS Vertices HDD training

• Introduction to Service Center

• ITSM Activator training

• ITSM Change Management Process Overview

• ITSM Change Management System Training •

PRIME GTI Tower request and work order module •

Privacy Awareness 2013

• SSAE16 Overview

EDUCATION

University of Punjab, Pakistan

BA in Political Science

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