Customer Service Maintenance Manager
Resume:
MATT ANDERSON
Seasoned Hospitality Veteran
Riverside, CA
*-********@***.***
Perform general maintenance to facilities, utilities and systems. Over five years general maintenance experience within a hospitality setting. Use, care of hand drills, electric, handsaws, screwdrivers, pliers, wrenches, hammers, electric drain cleaner, and ladders. Ability to work independently.
Ability to interact well with all levels of staff, patients, and visitors within this facility. Good customer service skills.
Good communication skills.
Authorized to work in the US for any employer
Hospitality Maintenance Engineer
Historic Mission Inn Hotel and Spa - Riverside, CA June 2012 to Present
Under the supervision of the Assistant Director, performs general maintenance to facilities, utilities and systems. Assist Guests and staff and generally provide the Best Customer Service possible. Bachelor's in Nursing (Currently Pursuing)
Riverside City College - Riverside, CA
Associate in Electro-Mechanical (Various)
Tech School Training
Electrical (10+ years)
Maintenance (10+ years)
Plumbing (10+ years)
WORK EXPERIENCE
EDUCATION
SKILLS
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MS Office (10+ years)
Hand Tools (10+ years)
Forklift (2 years)
Receptionist (3 years)
Customer Service (10+ years)
Guest Service (10+ years)
Hospitality (10+ years)
Documentation (10+ years)
Training (2 years)
Cashier (1 year)
Mechanical Knowledge
Equipment Repair
German
Branch: US Air Force
Service Country: United States
Rank: VETERAN
Mechanical Skills: Aptitude — Expert
December 2018
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Expert
Retail Skills: Shelf Stocking — Highly Proficient
March 2019
Measures a candidate's ability to receive and store merchandise or product. Full results: Highly Proficient
Verbal Communication — Expert
March 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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MILITARY SERVICE
ASSESSMENTS
RIVERSIDE CONVENTION CENTER 12/2009 - 06/2012
Riverside, CA 92501
HOSPITALITY PROFESSIONAL
Skills: Electrical, Mechanical, Computer, Hand & Power Tools, Customer Service. Maintain & Secure all 45,000 square feet of Riverside’s Primary Event Facility and provide support for all Events: Trade- shows, Expos, Banquets, Meetings and Conferences, Conventions, Retreats, Reunions. Maintain and operate Commercial Kitchen, Boilers, Chillers,Program Environmental Controls and over-see building systems. Provide Technical Support to Management, Staff & Clients.
(Contact Supervisor: No (Deceased), Supervisor's Name: Doc Rose, Supervisor's Phone: 951- 346-4712) LANGUAGES
Spanish: Write, speak, read - Novice
German: Write, speak, read - Basic - Intermediate
AFFILIATIONS
Disabled American Veterans (DAV) Member
RCC Veterans Club
REFERENCES
Sergio De La Cruz, Historic Mission Inn Hotel & Spa, Riverside, CA ~ Assistant Chief Engineer Phone Number: 951-***-****
Email Address: ***********@**********.***
Reference Type: Professional
Rogelio Ramirez, Riverside Community Hospital, Riverside, CA ~ Culinary Staff ~ 25+ Year Employee Phone Number: 951-***-****
Reference Type: Professional
Mark Lewis, Riverside Convention Center, Riverside, CA ~ Director of Security Phone Number: 951-***-****
Email Address: ******@***.**.***
Reference Type: Professional
Fernando Gonzales, ~ (Former) HR Director, Mission Inn Hotel, Riverside, CA Phone Number: 951-***-****
Email Address: **********@*******.***
Reference Type: Professional
ADDITIONAL INFORMATION
Contact this candidate