Customer Service

Somawadi Smith Spillman

**** * *** *** ****** Apt 726

Waxahachie, Texas 75165

(469)469-***-**** *************@*****.***

OBJECTIVE

To obtain a challenging career in a professional field where I can utilize both my personal and professional skills to achieve a positive goal for the organization.

EDUCATION

Dallas VA Supervisory and Certification 03/2022-04/2022

Management Program Dallas, Texas

Concorde Career Institute Certification/Diploma 04/ 2014 -03/2015

Medical Office Administration Diploma Arlington, Texas

Allen Online Medical Billing Coding Diploma 01/2009-01/2010

Medical Billing Coding New York, NY

East Field Junior College Diploma/Certification 08/2005- 05/2008

Business Administration/ Child Development Mesquite, Texas

Lancaster, Nursing Academy Certification 05/2013-Present

Certified Nurse Aid Lancaster, Texas

SKILLS

Management and Training skills

Front desk office operations

Organization skills

Good communicator

Multitasking

Ability to prioritize independently

Decision Maker

Management abilities

Customer Service

Scheduler Electronic Visit Verification (EVV)

Medical Terminology

Office Management

Type 50wpm

BLS (Adult and Children)

CNA Certified

EMPLOYMENT HISTORY

Dallas Veterans Administration Dallas, Texas 03/2020-Present

Certified Nurse Assistant

Red Oak Senior Care Rehabilitation Center- Red Oak, Texas 07/2019-05/2020

Certified Nurse Aide

Monitoring

Alzheimer’s and Dementia care Unit

Daily ADL Activity’s

Eminent Home Healthcare LLC - Dallas, Texas 06/2013-05/2020

Certified Nurse Aid

Monitoring Supervisor/EVV-Present

Administrator Assistant

Clean and sanitize

Document or report observation

Customer Service Resolution for patients

Premier Plus Home Health Care Dallas, Texas 03/2013-07/2019

Certified Nurse Aid/ Human Resource Manager

Provide Home Care

Timekeeper/Payroll

Hiring/Orientation /Training

Administrator Assistant.

Customer Service resolution for patients

Miracles Blessing Child Care Dallas, Texas 01/ 2005-01/2012

Director/Administrator/Business Owner

Director of Operation

Management

Hiring/Orientation/Training

Organize program

Licenses and Certificates

National Association of Health Professional (NAHP)

Texas Department of Protective Service (Childcare licenses)

Infant and Toddler Education (Certificates)

Dads State of Nurse/Texas (CNA)

Additional contact information available upon request

Contact this candidate