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Service Representative Customer

Location:
Dallas, TX
Salary:
17.50
Posted:
May 25, 2023

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Resume:

Myesha Foster

Dallas, TX *****

**************@*****.***

+1-214-***-****

Authorized to work in the US for any employer

Work Experience

Unarmed Security Guard

Allied Universal - Dallas, TX

January 2021 to Present

Patrol, search, report and observe

Customer Service Representative

iQor - Richardson, TX

May 2022 to February 2023

Sales Representative

Spectrum - Arlington, TX

August 2020 to February 2021

Customer Service Representative

Chewy - Garland, TX

March 2020 to January 2021

Communications Specialist

Spectrum Brands - Dallas, TX

January 2018 to June 2020

Signing customers up for cable

making sure cable got installed

help people with cable problems

guiding customers to the best spectrum deals

Shipping and Receiving

Kohler Distributing Company - DeSoto, TX

September 2018 to January 2019

•checked items in boxes

•Labeled boxes for shipping

•packed hazardous items

•reshipped items

•sorted items that needed to be put back and shipped to its right area

•created labels for none found items

•Fast typing

Housekeeping

Retirement Housing Foundation - Dallas, TX

February 2018 to January 2019

Washing dishes, sweeping, taking out trash, etc. Customer Service

Spectrum - Dallas, TX

February 2017 to June 2018

Marketing Assistant

AAA CLUB ALLIANCE - Dallas, TX

September 2016 to March 2018

Education

Associate in Cosmetology

Eastfield College

August 2017 to May 2019

High school in Business

Seagoville High School - Dallas, TX

August 2014 to May 2017

Bachelor's degree

Skills

• Shipping Receiving

• Warehouse Associate

• UPS

• Shipping

• Logistics

• Order Picking

• Packaging

• Cashiering

• Food Preparation

• Food Service

• Load & Unload

• Order Picker

• Cleaning Experience

• Materials Handling

• Assembly

• RF Scanner

• Security

• Sales

• Telemarketing

• Windows

• Caregiving

• Customer support (3 years)

• Financial services

• Stocking

• Typing (4 years)

• Surveillance

• Picking & packing

• Software troubleshooting

• DNS

• Microsoft Exchange

• Help desk

• Android

• Cherry picker

• iOS

• Care plans

• Senior care

• Manufacturing

• ASP

• Research

• Healthcare management (3 years)

• Medical terminology

• Bilingual

• EHR systems

• Medical records

• Technical support

Certifications and Licenses

driver's license

Guard Card

CNA

CPR Certification

AHA Certification

BLS Certification

Certified Notary Public

Assessments

Customer service — Completed

December 2020

Identifying and resolving common customer issues

Full results: Completed

Sales skills — Completed

March 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed

Security guard skills — Completed

July 2021

Assessing risks, enforcing security standards, and handling complaints Full results: Completed

Customer focus & orientation — Familiar

August 2021

Responding to customer situations with sensitivity Full results: Familiar

Written communication — Familiar

September 2018

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar

Call Center Customer Service — Completed

December 2020

Applying customer service skills in a call center setting. Full results: Completed

Scheduling — Completed

December 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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