Warehouse agent

LARRY CANALES, JR. 512-***-**** *****@***************.***

SUMMARY

Professional with 25+ years in customer relations and logistics. Key strengths:

Known for establishing strong relationships and providing exceptional customer service to clients.

Proven ability as a collaborative team player and an outstanding team leader.

A highly organized, self-motivated problem solver who excels at creating new opportunities. Software skills: Excel, Word, Microsoft Outlook, various logistics software Certifications and licenses: TSA Certified Contract Driver, CDL, Hazmat certified, forklift certification Notable career highlights:

Sent from D/FW airport to open and run a highly successful Skyking Austin-based office that saved costs for the company and increased efficiency by keeping delivery services in house.

Introduced a local, in-town delivery service and added an over-the-road service to meet the needs of airfreight and shipper customers, which caused a 65% increase in revenue for Logistics Solutions.

Played a key role in Lively Delivery Services’ growth, resulting in hiring more drivers and moving into a larger facility. EXPERIENCE

Lively Delivery Austin, TX 2014-Present

Contract Driver

Certified to tender airfreight onto commercial airlines as a TSA Certified Contract Driver.

Pick up and deliver to local and surrounding areas.

Work with customers to schedule service details and arrange meetings based on flight departures and arrival times. Logistics 300 Buda, TX 2012-2014

Transportation Broker/Owner

Served as a liaison between shippers and carriers to secure transportation of goods.

Arranged transportation and tracked loads hauled by freight carriers. Stein Transportation Manchaca, TX 2008-2012

Broker Agent

Offered lanes for outside of Texas by brokering loads or using company trucks as a carrier.

Provided over the road and specialized services, such as oversized loads. Logistics Solutions/Straightlines Transport Austin, TX 2005-2008 Sales and Operation Manager

Ran everyday operations for cartage, organized transition of new ownership, including finding warehouse and office space, and assisted with evolution of company from cartage to include long haul transportation.

Hired new drivers, which included staff and owner operators, and oversaw office and warehouse personnel.

Introduced 24-hour, on-call procedures to benefit customers and drivers.

Created policies and procedures for drivers and office staff.

Provided customer service, interfacing with brokers and multiple trucking companies. All About Freight San Marcos, TX 2003-2004

Sales Rep/Consultant

Implemented inclusion of long haul trucking and increased revenue by 65%.

Worked on a day-to-day basis with drivers, including scheduling, dispatching, hiring, and trouble shooting.

Provided customer service, interfacing with brokers and multiple trucking companies. Lil Bit English Cartage Austin, TX 1993-2003

Owner/Airfreight Agent

Oversaw daily operations of a 24-hour service cartage company.

Hired drivers, managed dispatch, created policies and procedures, ensured excellent customer service, and handled accounts payable and accounts receivable.

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