Nancy V. Sheridan
Chino Ca *****
Mobile:909-***-****
***********@*****.***
Let’s Party Entertainment, Chino Ca
October 2016-February 2021
Event Coordinator/Assistant Manager
Generated contracts with 40 clients per year in preparation of $20,000 or more in events Improved 35% of event timelines by introducing better planning arrangements Managed past due invoices, review of new contract
Maintained open communications with vendors, and all applied sources to insure on time delivery
Traveled to all events ensuring all contract agreements were being met Followed up after every event to make sure customer was satisfied with our service Basic office duties also apply
Advanced Auto Parts, Santa Ana Ca
September 2014-Sept 2016
Commercial Account Manager
Serviced over 182 accounts in the largest county servicing in California Delivered quality service visits maintaining and growing existing business relationships. Met and exceeded daily, weekly, and monthly sales quotas Qualified new accounts through cold calling and internal data sourcing Generated new account applications
Processed daily call reports
Followed up with Accounting for any open or outstanding accounts Assisted Call center with incoming and outgoing calls Universal Forest Products, Riverside Ca
March 2011-August 2014
Account Manager
Managed over 120 accounts with over 250K each in monthly sales Identifying and prospecting new potential business through various channels Staying up to date with industry changes, and communicating to existing customers Maintained existing account relations while continuing to grow their current business by introducing them to better packaging solutions Prepared bids, and final contract approvals
Accomplished customer service professional with 10 plus years of experience. Ensuring customer success and satisfaction across a wide range of industries. Proven successes promoting customer retention by providing education and expertise on product and services. Goal orientated, self motivated team player
*Fluent in Spanish
Additional Experience
Production Coordinator
Purchasing Manager
Inventory Control
Account Payables
Proficiencies:
Microsoft Word
Microsoft Excel
Outlook
MPR Processing
CRM/Salesforce
B.O.M Processor
Education
Mt. San Antonio College
Business Management Certificate