Nancy V. Sheridan

Chino Ca *****

Mobile:909-***-****

adxbbm@r.postjobfree.com

Let’s Party Entertainment, Chino Ca

October 2016-February 2021

Event Coordinator/Assistant Manager

Generated contracts with 40 clients per year in preparation of $20,000 or more in events Improved 35% of event timelines by introducing better planning arrangements Managed past due invoices, review of new contract

Maintained open communications with vendors, and all applied sources to insure on time delivery

Traveled to all events ensuring all contract agreements were being met Followed up after every event to make sure customer was satisfied with our service Basic office duties also apply

Advanced Auto Parts, Santa Ana Ca

September 2014-Sept 2016

Commercial Account Manager

Serviced over 182 accounts in the largest county servicing in California Delivered quality service visits maintaining and growing existing business relationships. Met and exceeded daily, weekly, and monthly sales quotas Qualified new accounts through cold calling and internal data sourcing Generated new account applications

Processed daily call reports

Followed up with Accounting for any open or outstanding accounts Assisted Call center with incoming and outgoing calls Universal Forest Products, Riverside Ca

March 2011-August 2014

Account Manager

Managed over 120 accounts with over 250K each in monthly sales Identifying and prospecting new potential business through various channels Staying up to date with industry changes, and communicating to existing customers Maintained existing account relations while continuing to grow their current business by introducing them to better packaging solutions Prepared bids, and final contract approvals

Accomplished customer service professional with 10 plus years of experience. Ensuring customer success and satisfaction across a wide range of industries. Proven successes promoting customer retention by providing education and expertise on product and services. Goal orientated, self motivated team player

*Fluent in Spanish

Additional Experience

Production Coordinator

Purchasing Manager

Inventory Control

Account Payables

Proficiencies:

Microsoft Word

Microsoft Excel

Outlook

MPR Processing

CRM/Salesforce

B.O.M Processor

Education

Mt. San Antonio College

Business Management Certificate

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