MICHAEL A. FRANZOI

HOWLAND DR. PONTE VEDRA

201-***-****

adxbav@r.postjobfree.com

Objective: Seeking a position where an efficient detail-oriented person with excellent management and technical skills will be appreciated, and contribute to achieving the company goals.

Education: Computer Processing Institute, Paramus, New Jersey

Diploma: Electronic Technology/Computer Repair

Courses: Analog, digital, and microprocessor electronics

Computer I/O systems, peripherals and data communication

Technical Experience:

PC operating systems: Windows 95 thru Windows 11, and MAC OS

Servers: Web, File, Network, and Database

Networking, TCPIP printing, scanning, security, hardware, and wiring

Database installation, maintenance, repair, file sharing, backups

Trained on Konica Minolta, Panasonic, Xerox copier/printer repair and connectivity

Calibration and maintenance on all types of print finishing equipment, high speed punch, large format laminators, paper cutters, business card cutters

Install networks, wiring, hardware, PCs, and servers

Troubleshoot, upgrade, and repair networks, PCs, and server databases

Administrate in-house network and servers

Provide phone and field support for customer account base for network issues

Technician training, copier/printer repair, connectivity, engine firmware updates

Dispatch technicians and setup, delivery installations

Work Experience:

10/13 – present GBC/ACCO Brands Inc

Senior Field Service Technician and International Technical Support

4/11-10/13 Copytronics Inc. Jacksonville fl.

Field Service Technician Office Equipment

Support various lines of connected copiers printers and scanners

7/09-5/11 Tailgater Toby Food Truck

Owner Operator

8/05-6/09 Xerographic Document Solutions, Hamilton, NJ

Field service manager office equipment dealer

8/89-8/05 Avant Garde Technologies, Maywood, NJ

Operations Manager; IT and Field Service Team

Contact this candidate