Field Service Technician
Resume:
MICHAEL A. FRANZOI
HOWLAND DR. PONTE VEDRA
*******@***.***
Objective: Seeking a position where an efficient detail-oriented person with excellent management and technical skills will be appreciated, and contribute to achieving the company goals.
Education: Computer Processing Institute, Paramus, New Jersey
Diploma: Electronic Technology/Computer Repair
Courses: Analog, digital, and microprocessor electronics
Computer I/O systems, peripherals and data communication
Technical Experience:
PC operating systems: Windows 95 thru Windows 11, and MAC OS
Servers: Web, File, Network, and Database
Networking, TCPIP printing, scanning, security, hardware, and wiring
Database installation, maintenance, repair, file sharing, backups
Trained on Konica Minolta, Panasonic, Xerox copier/printer repair and connectivity
Calibration and maintenance on all types of print finishing equipment, high speed punch, large format laminators, paper cutters, business card cutters
Install networks, wiring, hardware, PCs, and servers
Troubleshoot, upgrade, and repair networks, PCs, and server databases
Administrate in-house network and servers
Provide phone and field support for customer account base for network issues
Technician training, copier/printer repair, connectivity, engine firmware updates
Dispatch technicians and setup, delivery installations
Work Experience:
10/13 – present GBC/ACCO Brands Inc
Senior Field Service Technician and International Technical Support
4/11-10/13 Copytronics Inc. Jacksonville fl.
Field Service Technician Office Equipment
Support various lines of connected copiers printers and scanners
7/09-5/11 Tailgater Toby Food Truck
Owner Operator
8/05-6/09 Xerographic Document Solutions, Hamilton, NJ
Field service manager office equipment dealer
8/89-8/05 Avant Garde Technologies, Maywood, NJ
Operations Manager; IT and Field Service Team
Contact this candidate