Nisha Maria Abraham

QA Engineer

Email: adxbau@r.postjobfree.com

Phone: +1-226-***-**** Mississauga, Ontario

Career Objective

To utilize my skills and knowledge for developing useful components and to be a part of an awesome team that strives to achieve organizational goals by taking up challenging tasks.

Experienced In

·Writing manual test cases for functional stories using JIRA.

·Knowledge of Automation script writing and execution using Selenium tool (Python)

·API testing using Postman Application.

·Document and communicate test results.

·Identify usability problems with new features.

·Reviewing test cases written by peers.

·Test case executions within given time frame with proper test results.

·Agile scrum methodology practice.

·Application configuration management.

·Application demos to Clients and Upper Management.

·Working with clients for resolving critical issues.

Technical Skills

·Technical Customer Support

·Automation Testing using Selenium

·Operating Systems: Windows XP/7/8

·Databases: SQL Server

·Testing Applications: Postman, JMeter, Selenium

Professional Summary

Jan 2023 – April 2023 (Current)

Service Desk Analyst (CO-OP Student) City Of London London Ontario

Role: Service Desk Analyst

Responsibilities:

•Taking call on a daily basis to address issues faced by users who are working across all domain in City Of London.

•Debugging all issues related to the user profile, Microsoft Office and other internal applications.

•Providing step by step solution to the problems raised by users through email as well as through the ISM tool which is used for logging issues.

•Testing of issues that are reported by the users and forwarding it to the concerned team.

•Creating documents of the issues being reported along with their solutions for reporting purposes.

•Reporting all issues raised by users in the ISM application.

•Responsible for installation of multiple softwares on user machines

Dec 2015 – Feb 2022

QA Engineer FIS GLOBAL PUNE

Role: QA Engineer

Projects: IntelliMatch Application (Reconciliation Tool used for Banking)

Responsibilities:

·Creating Test Cases for stories in Jira application.

·Experience writing test plans, tests scripts in Selenium and running reports.

·Knowledge of Software development lifecycle

·Testing of the Test Cases and raising bugs and reviewing Test Cases written by peers.

·Responsible for end-to-end test planning, design and review test cases with project stakeholders and documentation.

·Responsible for overall quality of testing deliverables/activities

·Responsible for automating functional test cases using existing framework and perform integration and regression testing using this framework

·Performing Unit Testing, Integration testing and Regression testing as and when required in the Sprint.

·Testing work done by following Agile Scrum methodology.

·Providing training of IntelliMatch application and test methodologies to peers and juniors.

·Responsible for giving demos of the application to clients as well as Upper management.

·Providing the issues faced by clients to Program Management and Development team and creating a contingency plan to resolve the same.

Educational Background

·2023 Software and Information System Testing (Co-Op)

Fanshawe College,

London, Ontario.

·2015 Bachelor of Engineering: Computer Science

Savitribai Phule Pune University,

Pune, Maharashtra, India.

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