Customer Service Manager Administrative
Resume:
RESUME
YAIMARY
TORRES SACERIO
IT TECHNICIAN
CONTACT
Address
Phone EMail
***** ** ** **, *****, FL 33178 US CITIZEN
***********@*****.***
OBJETIVE
To obtain a position wich utilizes my knowledge and skills, while simultaneously offers challenging opportunies and growth potential.
EDUCATION
IT Technician
2009-2011 Havana University Havana, Cuba
IT Associate Degree
2001-2004 Mátires de Girón IT School Havana, Cuba
QUALIFICATION AND SKILLS
Bilingual/English and Spanish
Ability to work in a team environment
Ability to focus and work well under pressure Ability to learn quickly and adapt to new situations Customer Service Experience
WORK EXPERIENCE
SALES CONSULTANT
Kay jewelrs /2021- PRESENT
-Explain the kay jewerls unique buying experience, interview customers to determine their needs.
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-Process finance applications and prepare a stipulation package.
-Follow-up with to ensure exceptional experience and ask for referral business.
General manager administrative (mex) / 2014 -2020
-Proficient in providing leadership to passengers during check in and boarding gates by providing them with exact information required to ensure smooth transition.
-Hands-on experience in managing passenger enquiries regarding luggage and schedules.
-Committed to providing excellence in customer service by ensuring that all passenger problems regarding flight delays and cancellations are handle following set company policies.
-Demonstrated expertise in taking service recovery measures to protect passenger experiences.
-Check in passengers. Inspection and control of arrivals and departures flights, receive baggage claim, tickets sales, security control of passengers at the gate.
-Proeficient with world tracer Systems (baggage office).
Vanguardia aplicada ) (MEX ) 2011-2013
-As a Pax Serv duties and responsibility included excellent, inerpersonal relations, team abilities, dynamism, responsibility and enthusiasm to execute instructions, constructive attitude, full disponibility, execellent presentation and personal projection.
YAIMARY
TORRES
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