Customer Service

Location:

Posted:

May 26, 2023

TERIECE DUKES

Blaine, Minnesota *****

*******.*****@*****.***

Objective: To obtain a Customer Service position

Qualifications

• Over 10 + years of customer service experience

• Highly detailed oriented where accuracy, dependability and organizational skills are critical

• Ability to prioritize complex workload, adjust to changing priorities and meet established deadlines

• Strong team player with initiative to learn new tasks

• Ability to resolve complex deficiencies

• Ability to collaborate with other departments to insure a seamless, efficient origination process

• Dependable

• Strong work ethic and can-do attitude

• Efficient and effective Remotely or in Office

Knowledge and Skills

• Proficiency with Microsoft Office Suite (Word, Excel, and Outlook)

• Ability to build strong relationships with partners to achieve goals

• Ability to time manage and balance workload to meet deadlines

• Excellent Verbal and written communication skills

Work Experience

Trustone Financial – Commercial Loan Processor May 2022 - Present - Plymouth, Minnesota

Amazon – FC Associate I October 2021 – July 2022 -Maple Grove, Minnesota

Community Loan Servicing – Mortgage Loan Processor/Pre-Underwriter March 2021- October 2021 Brooklyn Park, Minnesota

TCF Mortgage– Mortgage Loan Processing Specialist/Pre-Underwriter March 2020 – March 2021 Plymouth, Minnesota

Land Home Financial – Mortgage Loan Processor/Pre-Underwriter October 2016 - January 2020 Woodbury, Minnesota

Involvement

Shiloh Cares Community Food Shelf - Volunteer October 2021

Missionary - Senegal, Africa - February 2023 and February 2022