September **** to

Current

February **** to

August 2020

Summary

Competent stock professional adept at managing grocery products with speed and skill. Familiar with using hand trucks, pallet jacks and forklifts. Excellent multitasking, organizational and listening abilities.

Skills

Data Entry

Teamwork and Collaboration

Safety Procedures

Heavy Lifting

Verbal and Written Communication

Experience

Amazon

Lebanon, TN

Warehouse Associate

Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

Used pallet jacks to move items to and from warehouse locations. Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

Received deliveries, scanned packages and updated orders in internal database. Examined packages and goods for damage and notified vendors of replacement needs.

Identified safety hazards and notified management to determine proper resolution of issues.

Compiled, sorted, and filed records of product orders, business transactions, and other activities.

Loaded trucks for outbound orders and unloaded trucks for inbound orders. Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Action Nissan

Nashville, TN

Lube Technician

Kept shop area neat and clean by removing debris and safely disposing of used oil. Drained motor oil, changed oil filters and greased chassis fittings. Rotated tires and checked brakes on vehicles.

Performed automotive preventive maintenance and inspected tires. Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights. Checked fluids and maintenance-related parts and topped off or replaced. Checked tire pressure and performed tire repairs, installations and maintenance tasks.

Adjusted tire pressure on vehicles and warned customers of leaks and tire damage. Maintained tools, test equipment and materials, keeping work areas organized. Performed complete vehicle maintenance inspections and tapped off fluid levels. Communicated with customers regarding status of service work and estimated timeframe for completion.

Installed batteries, shock absorbers and exhaust systems. Reviewed completed work and road-tested vehicles.

Diagnosed and repaired basic automotive issues for brakes, alignments, Richelieu Herrera

Smyrna, TN 37167

615-***-****

adxb6e@r.postjobfree.com

October 2017 to

February 2020

suspensions, cooling and electrical systems.

Publix

Brentwood, TN

Customer Service Associate

Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.

Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Educated customers on special pricing opportunities and company offerings. Met and exceeded productivity targets by handling every interaction with top-notch customer service.

Assisted customers with making payments or establishing payment plans to bring accounts current.

Upheld quality control policies and procedures to increase customer satisfaction. Addressed inquiries, resolved customer issues and managed customer relations. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.

Trained new hires on products and services, best practices and protocols to reduce process gaps.

Education and Training

Nashville State Community College

Nashville, TN

Some College (No Degree)

160 Driving Academy

Nashville, TN

Commercial Drivers License Some College (No Degree) Languages

English:

Native/ Bilingual

Spanish:

Full Professional

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