Service Representative Customer

Location:

Posted:

May 25, 2023

DOUG SIMONETTI

Webster, NY *4580

Objective To obtain a challenging position in the business market; utilizing personal skills in service, marketing and creativity

PROFESSIONAL EXPERIENCE

The Healing Connection Rochester NY

Administrative Support Team 2021 till Present

CCSI Inc. Rochester NY

Administrative Support, 2017 - 2020

Visionworks, Rochester, NY

Optical Assistant, 2002 - 2016

Managing front desk and patient flow, while assisting the Optometrist with patient’s eye exams

Pete Smith Associates, Rochester, NY

Ad Specialty Sales Representative, 1998 - 2002

Sales and marketing for ad specialties and company logo apparel

MGM Grand Hotel, Las Vegas, NV

Special Guest Service Coordinator, 1997 - 1998

Emphasizing MGM Grand’s class service; providing premier excellence for guests/stockholders

CSE Incorporated, Las Vegas, NV

Ad Specialty Sales Representative, 1997 - 1997

Sales and marketing for all Las Vegas hotel and casino properties

Century 21 Don Simonetti Realty, Rochester, NY

Licensed Real Estate Agent, 1996 - 1997

Utilizing skills in service and marketing

Frontier Long Distance Inc., Rochester, NY

Customer Service Representative, 1993 - 1996

Utilizing skills in service and marketing; while assisting company training for new associates

Paychex Corporation, Rochester, NY

Telemarketer/Customer Service Representative, 1992 - 1993

EDUCATION

State University of New York, College at Brockport, Brockport, NY

Bachelor of Arts and Science, May 1992

Finger Lakes Community College, Canandaigua, NY

Associate of Arts and Science, May 1990

ADDITIONAL SKILLS

Creative in all aspects of singing, songwriting and performance

Creative in interior design and home decorating