Kala Milburg
**** * ****** **. ***** Bend, IN, **613 574-***-****
****.*********@*****.***
Objective
To transition into a company that will allow me to grow and succeed.
Profile
Motivated, personable and patient oriented with a professional attitude. Talent for quickly mastering new procedures. Ability to communicate with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Ability to participate and exceed in a team atmosphere.
Skills Summary
Venipuncture
Injections
Basic Vitals
General Office Skills
EKG
Pulmonary Function Test
Universal Precautions
CPR Certified
Customer Service
Scheduling
Inventory Control
Patient Education
HIPAA Knowledge
Autoclave Operation
Medical Record Management
Proficient at Insurance Coding
Front-Office Operations and Data Entry
Utensil Sterilization Procedures
Basic Understanding of Insurance Billing
Cash Handling Experience
Experience
PLANNED PARENTHOOD OF INDIANA – 3005 Grape Rd Ste B, Mishawaka, IN 46545
Student Assistant, June 13, 2011-July 22, 2011 – completed 6 week externship
Education
ROSS MEDICAL EDUCATION CENTER - GRANGER, IN
Medical Assistant Program
Graduation date: July 22, 2011
MISHAWAKA HIGH SCHOOL
General Studies
Diploma 2009
Employment History
MARINE FASTENERS- 301 Stainless Dr., Elkhart, IN, 46613
Sales Support
March 2022- Present
MEMORIAL CHILDREN’S HOSPITAL- 621 Memorial Dr., 4th Floor, South Bend, IN,46601
Pediatric Hematology/Oncology Insurance Specialist
Scheduling chemotherapy, surgeries, procedures, and scans. Chart prep. Obtaining prior authorizations, and verifying insurances. Writing orders, getting them signed, and faxed to the appropriate place. Answering phones, and relaying messages to the appropriate person.
March 2021 - Present
UNITY PHYSICIANS HOSPITAL – 4455 Edison Lakes Parkway, Mishawaka, IN, 46545
Surgery Scheduler
Scheduling surgeries, notifying reps, making sure we have all supplies needed, communicating with doctor’s offices to obtain missing documents, saving/distributing orders, notifying staff of scheduling changes, creating patient charts.
October 2020 – March 2021
BEACON MEDICAL GROUP- 1815 E Ireland Rd, South Bend, IN, 46614
Medical Receptionist/Medical Assistant
Scheduling appointments, checking in patients, and collecting payments. Verifying/updating patient demographics, and insurance. Getting the appropriate documents signed and verifying completion. Processing medical records. Complete prior authorizations. Scanning, copying, and faxing documents. Rooming patients, taking vital signs, assisting providers with procedures and scribing.
May 2016- October 2020
PSYCHOLOGY ASSOCIATES- 314 E Catalpa Dr., Suite E, Mishawaka, IN 46545
Insurance Clerk/Medical Receptionist
Verifying patient benefits, completing prior authorizations, answering phones, scheduling, filing, checking in patients, collecting co-pays, purging charts, faxing reports, and filling in open appointment slots.
September 2014- May 2016
PARAGON HOME HEALTH CARE- 3310 Hickory Rd. Suite B-1A, Mishawaka, IN 46545
Office Manager
Entering visits into the computer to bill, making sure visit frequencies are being met, filing, scheduling patients, keeping up-to-date patient records, billing, faxing/writing physician orders, answering phones, making care plans, payroll, insurance verification, inventory, HR, and maintaining a clean workspace.
June 2013-September 2014
KRA INTERNATIONAL- 810 Clover Rd., Mishawaka, IN, 46545
Wire Harness Assembler
January 2010 – January 2012
MCDONALDS – 4711 Miami St, South Bend, IN 46614
Crew Trainer
Cashier, cook, make drinks, clean, stock, and train new employees.
April 2009-June 2013
REFERENCES
Pam Rajski- Supervisor at Beacon Medical Group
Melissa Eaglebarger- Supervisor at KRA International
Michelle Young-Previous Co-Worker at Beacon Medical Group
Michelle Flanders- Previous Manager at Psychology Associates