Service Associate Logistics Specialist

Christian Baker

****************@******.*** 870-***-**** El Dorado, AR 71730

Logistics Specialist

SUMMARY

• Logistics professional with expertise in managing orders and accounts, scheduling, and daily communications.

• Organized and motivated, eager to apply time management and organizational skills in various environments.

• Meticulous and resourceful with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and building relationships to foster rapport with clients and vendors. SKILLS

• Microsoft Word

• Microsoft Access

• Microsoft PowerPoint

• Microsoft Excel

• Adaptability

• Critical Thinking

• Problem Solving

• Communication

• Quality Control

• Planning/Organizing

• Documentation/Reporting

• Goal Setting

• Verbal/Written

Communication

• Negotiating Cost

• Cost Analysis

• Billing

• Escalations

EXPERIENCE

Hugg & Hall El Dorado, AR

Paint Technician 11/2021 – Present

• Work with industrial machines sanding, taping, and performing body work in order to renew the appearance of equipment per customer request.

• Utilize equipment/tools hand tools, airless paint system to restore machines securely and properly.

• Consistently document the maintenance of all equipment to promote work safety and prevent liability, adhering to OSHA guidelines.

Sherwin, Automotive Williams El Dorado, AR

Service Associate/Manager 10/2019 - 11/2021

• Prepared and ensured customer orders were accurate through accurate stocking, delivered orders in a timely manner, and billed out customer transactions.

• Mixed paint formulas based on customer needs, scouted new business from body shops.

• Managed drivers’ routes placed stock orders for the store, and handled account payments.

• Negotiated costs, recommended process changes and training to clients to improve business opportunities and revenue potential.

• Conducted cost analysis regularly to identify and prevent profit loss while still working towards exceeding client expectations and needs.

Star Cinema El Dorado, AR

Usher/Floor Supervisor 11/2016 - 11/2018

• Worked with and trained new employees, oversaw daily operations to ensure all customer needs are met, developed team abilities to increase efficiency and revenue.

• Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise. Applebee's El Dorado, AR

Host/Waiter/Prep 09/2014 - 11/2016

• Ensured customer needs were met in a timely manner, checked orders for accuracy before delivery to customer, prepared and delivered customer orders.

EDUCATION

DeVry University Naperville, IL

Bachelor of Science in Technical Management

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