SH
SHANTAE HEARD
************@*****.*** 770-***-**** Cartersville, GA 30120
Reliable Distribution Manager with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.
Process improvements
Project management
Staff training
Complex problem solving
Strategic planning & analysis
Business communications
Excellent work ethic
Strong interpersonal skills
Chadwell Supply Dallas, TX
Branch Manager
01/2013 - Current
Managed day to day operations, including monitoring production and gap time hiring, firing, training and evaluating employees. This position is responsible for insuring that staff supervised process paperwork accurately, efficiently, and in a timely manner.
Notable Contributions:
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits. Increased efficiency and drove branch revenue by optimizing daily operations.
Managed and inspired team members to perform to full potential, driving branch profitability.
FedEx Atlanta, GA
Distribution Supervisor
08/2006 - 01/2013
Responsible for supervising and coordinating all subordinate workers activities, which may include storing, receiving, shipping, picking and conducting inventory for items. Serve as a lead over more assigned warehouse functions; trained and provided lead work direction and guidance to assigned staff .
Notable Contributions:
Coordinates the scheduling of staff to ensure that deadlines for area of responsibility are met .
Supervise, trained and review new and existing staff . Lead distribution activities including scheduling, routing, loading and delivery of consumer products.
Ensure that trucks departed on time.
Supported senior leadership by accurately reporting monthly and annual sales, P&L and staff efficiency reports.
Qualification Summary
Key Strengths
Professional Experience
Chattahoochee Technical College Marietta, GA, United States BBA in Business Administration
03/2012
Cleveland High School
High School Diploma
05/2006
Member, Small Business Association (2010 - present) Education
Organizations