Customer Service Worker

PROFESSIONAL.

SUMMARY

SKILLS

WORK HISTORY

EDUCATION

Kristen Christel

© Hayward, CA 94541 \ 510-***-**** *.***********@*****.***

Positive and energetic retail employee with a joy for working in customer service

Motivated Service Worker with exceptional social skills, communication abilities

and customer service background. Dedicated to following health and safety

guidelines and handling food items properly. Pursues every opportunity to

support team members and proactively address issues.

© New Hire Training * Customer service

* Table Setting Knowledge + Microsoft

BARISTA 08/2015 to CURRENT

Safeway

* Starbucks management

* Scheduling

* Order, receive, or stock supplies or retail products

* Resolve customer complaints regarding sales and service

* Plan and direct staffing, training, and performance evaluations to develop

and control sales and service programs.

+ Pleasantly interacted with customers during hectic periods to promote fun,

positive environment.

* Maintained regular and consistent attendance and punctuality.

* Elevated customer loyalty by using strong communication abilities to

resolve customer problems.

* Recommended products based on solid understanding of individual

customer needs and preferences.

* Helped management keep adequate supply on hand by notifying of

shortages.

* Trained new team members with positive reinforcement and respectful,

encouraging coaching.

High School Diploma

Hayward High School, Hayward, CA

GPA: 3.5

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