Manual Tester Qa Analyst
Resume:
Jatinder Kour
QA Analyst
Phone: +1-314-***-****
e-mail: **********@*******.***
PROFESSIONAL SUMMARY
Over 5+ years of experience in the IT industry as QA Analyst including Software Testing of web, client server and independent applications in different verticals – Enterprise, Business and Operations
5+ years of experience in testing various software applications like Web based, Mobile device, Client Server and independent applications.
Good hands-on experience in Functional testing, System Testing, Regression Testing, Integration testing, GUI Testing, Smoke testing, System Integration Testing (SIT), Software Validation testing, UAT, Interface testing, Performance Testing and API Testing
Expertise in test management tools using JIRA and HP ALM
Strong knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and QA Methodologies like Agile, Scrum, Waterfall, and Iterative process
Experience in preparing the Test Plans, Test Strategy documents, Test Cases & Test Scripts based on business requirements, rules, data mapping requirements and system specifications.
Expert in preparation of Requirement Traceability Matrix (RTM), Defect Report, and Weekly Status Reports, Checklists, Job Aids, Test Readiness Review Documents, Test Summary Reports
Hands on experience in Device testing on iOS, Android, Windows Platform, multi browser testing and Web Accessibility and Mobile Device accessibility testing
TECHNICAL SUMMARY
QA Tools: JIRA, HP ALM, POSTMAN, Photon, SQL, RALLY
Systems\Software: Microsoft office, Windows XP/7/8, Androidn12 and 13, iOS 15 and 16
Database: MySQL, DB2
Testing Area: Black Box Testing, System Testing, Functional Testing, Regression Testing, E2E Testing, Volume Testing, Load Testing, Performance Testing, Smoke Testing, Sanity Testing and UAT, API Testing using POSTMAN and API documentation
Methodologies: Agile, Waterfall
PROFESSIONAL EXPERIENCE
Client: CGI
Role: Manual Tester/QA
Duration: February 2021 – January 2023
● Responsible for testing of Ordering and Billing applications
●Responsible for performing Functional, Integration, E2E and Regression Testing
●Responsibilities included analyzing functional review documents with business analyst and deducing test scenarios and their corresponding test cases, creating test plans for release, performing test execution, triaging defect calls and creating dashboards to send the test reports.
●At end of testing creating release deck which involved highlights of release and lessons learned
●Review web application portal including documentation, diagram and flowchart to determine if application will perform according to user request and conform to guidelines
●Giving demo at the end of testing cycle
●Used JIRA to pick the user stories assigned to QA and open bug(s) during Agile testing
●Responsible for testing mobile apps using actual devices like iPhone, iPad and Android phones and tablets
●Used POSTMAN for API Testing and validating via SQL in DB and on UI
●Device testing on Android 13 (Tiramisu), Android 12 (Snow Cone) and iOS 15 and iOS 16
Client: AT&T
Role: Quality Assurance Analyst
Duration: January2017 – November 2020
●Responsible for performing QA for AT&T wholesale web-based applications
●Working on preparing test plans, test cases and providing estimations for user stories
●Participated in the creation, distribution and walkthrough of software test cases, scripts and other documents surrounding testing activities and ensure that all testing activities and deliverables are conducted/produced in compliance with company standards
●Prepared Test Cases for system testing and uploaded them into HP ALM; Linked the test cases to the business requirements; Defects to Test Cases
●Involved in preparing RTM by link and sync process, mapping the test cases with the appropriate requirements in HP ALM
●Giving the demo at the end of the sprint
●Used POSTMAN for API Testing and validating via SQL in DB and on UI
●Validating APIs against the API documentation
●Validating the E2E flow which involves testing of UI >> API(s) >> DB
●Support business and development team throughout project implementation.
●Consistently recognized for excellent problem-solving and analytical skills by programmers, project managers and supervisors
●Using JIRA and IBM tool to manage the test plans and defects
●Holding triage calls with DEV and Business teams
●Tracking defects using HP ALM and JIRA
Client: Western Union- Core Money Transfer
Conducting a Usability Testing, that involves sending direct bank transfers online and the associated refund process.
EDUCATION
University: Jammu University, J& k, India
Degree: Masters in Computer Application
Year: July,2017
Degree: Bachelor’s in Computer Application
Year: 2009-2012
PERSONAL DETAILS
Name: Jatinder Kour
Visa Status: H4 EAD
Current Location: St. Louis, MO, USA
Ready to relocate: Yes
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