Service Representative Cargo Handler
Resume:
Matthew Hopkins
*** ********* ****** ● Hamilton, ON ● L9A 0C4 ● Alt Address- 1000 Pharmacy Ave ● Scarborough, Ontario ● M1R 2G7● Canada ● +1-289-***-**** M
****.*.********@*****.***
PROFILE & RELEVANT SKILLS:
A valuable high skillset worker determined to gain work experience within law enforcement that will enable me to use my educated background and my strong skills: effective team worker, attentive, organized, hard-working, problem-solving, and the ability to work well with people in a changing and dynamic environment.
Highly responsible and collaborative team member ● Extremely outgoing & friendly ● Individual Contributor ● Excellent written and oral communication skills ● Self-motivated ● Active listener ● Determined & hardworking
EDUCATION:
Humanities Undergraduate (B.A.) September 2018-January 2020
McMaster University, Hamilton, ON
Police Foundations, Graduated with Honours Graduated: June 2017
Mohawk College, Hamilton, ON
Ontario Secondary School Diploma, received Ontario Scholar Award Graduated: June 2015 HWDSB-Turning Point Program, Mohawk College, Hamilton, ON
WORK EXPERIENCE:
General Labourer January 2023-February 2023
ABL Employment (Roll Surface Technologies Inc) ABL Emplyment, 425 Kenilworth Ave N, Hamilton, ON/ 13 Industrial Dr., Grimsby, ON
•Handled power tools to sand down industrial grade rollers and then equip collars for refurbishing.
•Operated crane to bring the rollers for deep cleaning and chrome application.
•Operated module for chrome application.
•Partook in logging of each roller and made sure they met the standard.
•Tasked with cleaning the facility daily and disposing of materials that made contact with toxic chemicals.
General Labourer October 4 2022- November 4 2022
ABL Employment (Golden Horseshoe Live Streamers) ABL Emplyment, 425 Kenilworth Ave N, Hamilton, ON/ Golden Horseshoe Live Streamers, 900 Woodward Ave, Hamilton, ON
•Handled power tools in the assembly of a miniature train track.
•Landscaped the area of the track making sure it was level.
•was in charge of repairs of anything unfinished, or not done properly.
ABL Coordinator/Cargo Handler July 2021-May 2022
ABL Employment (Cargojet Inc,) ABL Emplyment, 425 Kenilworth Ave N, Hamilton, ON/Cargojet Airline, 9300 Airport Rd, Mount Hope, ON
•Coordinated all agency airport ground handlers within the morning shift including scheduling lunches/breaks, training new hires, and maintaing work order.
•Handled and loaded cargo onto aircraft while maintaing safety measures.
Assembly Line Worker April 2018- September 2018
Ford Motor Company of Canada, Oakville Assembly Complex
1400 The Canadian Rd, Oakville, ON
•Assembled vehicles on the assembly line using small parts and power tools.
•Maintained a fast and hardworking pace to keep the assembly line running.
Technical Customer Service Representative January 2018- March 2018
Concentrix
120 King St W, Hamilton, ON
• Worked as technical support for Apple products, working with customers to resolve issues they were having with Apple phones using problem-solving skills to deduce best method of resolving their issue(s).
•Maintained good customer service ability, leaving with a 100% survey feedback rating from customers.
ACHIEVEMENTS AND GOALS:
Police Foundations
•Graduated with a Police Foundations Diploma, the program puts a great emphasis on the applicable skills of interpersonal skills, ethics in the workplace, promoting a diverse environment, and team-oriented collaboration. I hope to use these skills to help further my goal of pursuing a career in law enforcement.
•With hard work and focused determination to this program, I have made Dean’s list for all 4 semesters, and I graduated with Honours.
Magna Carta Training Inc.- Police Service Excellence Certificate of Training Issued April 2017
•Completed the online course, which teaches the importance of interacting both ethically and professionally with the public.
Ministry of Labour: Worker Health and Safety Awareness in 4 Steps Certificate
Issued April 2016
•Completed the online course, which provides a basic understanding of the Occupation Health and Safety Act (OHSA). The course focuses on the health and safety rights and responsibilities of workers, supervisors and employers.
ACTIVITIES AND INTERESTS:
Running ● Soccer ● Reading● Philosophy ● Veganism ● Rock Climbing
REFERENCES:
Robert DeYoung
ABL Afternoon Coordinator
Dino Flores
ABL Afternoon Coordinator
Steven Yaninsky
Ford Assembly Plant Supervisor
Todd Ouellette
Concentrix Team Leader
****.*********@**********.**
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