Customer Support Service

Victoria, TX ***** 361-***-**** **************@*****.***

SEPTION HUGHES

Donation Attendant with exceptional customer service skills. Worked with volunteer force and effectively scheduled volunteers during times of high customer volume. Maintained and updated logs of donations, distributing receipts as requested. Donation Attendant experienced with quality control of donations to differentiate between usable products and products requiring disposal. Cleaned and sanitized donation items in preparation for resale or use. Organized donations according to class and type of item. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. PROFESSIONAL

SUMMARY

ACCOMPLISHMENTS Resolved product issue through consumer testing.

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SKILLS ● Customer Loyalty

● Customer Experience

● Privacy Policies

● Bagging Items

● Information Updates

● Customer Inquiries

● Materials Packing

● Customer Satisfaction

Quality Performance

Measures

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● Safety Practices

● Inventory Control

● Hand Trucks

● Inventory Records

● Closing Procedures

● Safety Drills

Customer Needs

Assessments

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● Safety Measures

● Shipment Processing

● Safety Violations

● OSHA Requirements

● Returns Policies

● Trash Collection

● Providing Feedback

● Performance Goals

● Customer Support

● Daily Logs

Corporate Policies and

Procedures

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● Detailed Meeting Minutes

DONATION ATTENDANT 03/2022 to Current

Goodwill, Victoria, TX

WORK HISTORY

● Displayed excellent customer service when greeting customers and accepting donations.

● Sorted and performed quality control measures of donated items.

● Assisted in loading and unloading of transport trucks.

● Respectfully communicated with diverse population of volunteers and employees.

● Maintained organized and clean worksite.

Built partnerships with related organizations to develop support and gain greater attention for important issues.

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● Gathered opinions and support from grass-roots supporters to solidify group position. Lee College, Baytown, TX

Buisness, 12/2021

Manager, international buisness, supervisor, and marketing certificates. I just needed the entreupreneaurship class to get the buisness degree but it occured at the same time as the HVAC class so since i had been on the waiting list i accomplished a universal technician certificate in HVAC.

EDUCATION

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