Word, Excel, Webmaster, Website Building, CSS, Web Hosting, E-commerce

****-**** **********/******** ********** Diplôma accredited by the OFPPT.

Casablanca - Morocco Practical and Vocational Training Center ES-SALAM 2004-2006 Intensive English Courses at the American Language Center Casablanca - Morocco American Language Center (ALC), Boulvard Moulay Youssef 2001-2003 High School Degree in Economics

Mohammedia - Morocco Technical High School of MOHAMMEDIA Language Skills : Arabic : Mother tongue

English : Spoken, Written, Read

French : Spoken, Written, Read

Computer Skills : Webmaster, Website Building, Web Hosting, E-commerce. 01/2018 – Present MA-NAVETTE, Tourist Transport Sector Casablanca, Morocco Dispatcher & Transport Agent at Huawei Technologies North Africa Tasks and Duties:

- Answer phone calls and document important information.

- Reply to any question related to booked cars and provide information when requested.

- Respond to any issue and follow-up by coordinating with drivers and clients.

- Supervise the route and status of drivers to prioritize their schedule.

- Airport pick-ups and drop-offs.

- Greet and accompany VIPs during their stay in the country.

- Ensure transportation for foreign guests at special events. 08/2016 – 10/2017 TURKISH COMFORT, E-Commerce Sector Casablanca, Morocco E-commerce Manager

Tasks and Duties:

- Online sales bedding products ( duvet covers, pillowcases, …).

- Monitor and follow-up customers’ orders.

- Customers delivery service.

- Customers satisfaction monitoring and tracking.

- Website content management and update.

2013 - 2016 LEADER ACCESSOIRES, Automotive Wholesale & Retail Sector Casablanca, Morocco Store Manager

Tasks and Duties:

- Supervise and manage all purchased and sold products.

- Inspect new products and deliveries for damages and report them.

- Products pricing and labelling.

- Customers and Suppliers relationship management.

- Stock management.

2008 - 2013 Mehdi P.A, Automotive Retail Sector

Casablanca, Morocco Store Counter Sales

Tasks and Duties:

- Helping customers choosing products and making their purchase decisions.

- Resolve customers’ complaints, guide them and provide relevant information.

- Unload and shelve new products.

- Collect payments.

2006 - 2008 SCHIELE MAROC, Intership Training

Casablanca, Morocco Industrial Electrician

Tasks and Duties:

- Electrical control and command cabinets installation.

- Electrical and electronic control systems installation and cables wiring.

- Movies, Music, Sci-Fi, Sea Fishing, Technology, Going new places, Meet new people. El Mehdi FARCHY

Date of birth : September 4th 1986

Address : Res Amine Bd Mohamed Zefzaf imm 2 nr 3

Sidi Moumen Casablanca - Maroc

Phone : +212-***-**-**-**

E-mail : *****.******@*****.***

Driver’s license : B Year 2004

WORK EXPERIENCE & EMPLOYMENT HISTORY

EDUCATION

INTERESTS & ACTIVITIES

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