James J. Sede

James J. Sede

Celina, TX *****

adxaj2@r.postjobfree.com 469-***-****

PROFESSIONAL SUMMARY

• Versatile, dynamic Performance and Project Management leader with over 10 years of experience in creating and leading successful project initiatives, and over 5 years of experience in the Oil & Gas industry

• Highly articulate and persuasive communicator, able to develop and maintain key relationships with clients, colleagues, business leaders and stakeholders; strong track record of building and motivating high performance teams to produce sustainable long-term revenue growth

• Expertise in leading all project execution functions including planning, tracking, reporting, reviews, quality management and communication, risks and issues

• Demonstrated history of delivering superior customer service by leveraging strong account manager and sophisticated interpersonal and administrative skills. CORE COMPETENCIES

Documentation and Reporting Business Development Project Management Superior Customer Service Conflict Resolution Process Improvement Administrative Functions Risk Mitigation Data Analysis PROFESSIONAL EXPERIENCE

Volunteer Work: Celina, TX September 2022 - Present Customer Service

• Community and Ministry volunteer service work, mentors young and old in the community with the focus on achieving a successful and happy life

• Work both independently with little direction, as well as collectively as a team as the case may be S&J Film Production: Ghana/Nigeria November 2015 - August 2022 Marketing / Project

• Served as a liaison between project teams and clients to ensure prompt delivery of project milestones

• Defined project scope, requirements, and deliverables to clients

• Facilitated meetings for project teams to review and maintain alignment to timeline and budget

• Implemented efficient processes and practices for customer satisfaction and for better customer experience

• Leveraged strong communication skills to keep clients, team members, and company leaders abreast of project status

• Developed strategic action plan to facilitate results between both internal and external customers

• Maintained accurate database and storage of data source for company projects

• Scheduled training programs to ensure that project teams were kept abreast of client requirements and in touch with modern technological processes.

James J. Sede

Petroworks: Port Harcourt, Nigeria January 2000 – November 2015 Small Business Owner

• Managed and maintained a profitable small business for over 20 years

• Trained and developed talents on starting and managing their own small businesses

• Assisted in promoting new technologies aimed at improving opportunities for small business owners

• Ensured that superior customer service was the standard in all customer interactions. EDUCATION

Bachelor of Science: Management

Rivers State University of Science and Technology - Port Harcourt, Nigeria TECHNICAL SKILLS

Computer: Microsoft Office Suite, Google Workspace, Social Media Content Creator