Fernando J. Ramirez
Professional Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Accomplishments
●Documented and resolved auditing process issues which led to program automation.
●Achieved short and long term workflow process by introducing an automated process for the auditing program.
●Achievement at Google were the development and implementation of new processes to an existing compliance program.
●Experienced privacy professional with a strong track record of success.
●Implemented automation for the data compliance programs.
●Worked closely with stakeholders and developed privacy compliance processes, regulations and successfully implemented it on time and within budget.
Work History
Accenture - Program & Project Mgmt. Senior Analyst
Austin, TX
02/2022 - 03/2023
●Provided key leadership to project managers, directors and other team members.
●Collaborated and created compliance reports to the lead of the Privacy & Data Protection department and monitored program operations, ensuring sound and system management.
●Analyzed and assessed program performance data and implemented corrective measures.
●Kept programs in line with established mission parameters.
Accenture - Quality Assurance Analyst
Austin, TX
02/2019 - 02/2022
●Created and achieved product quality objectives and met product specifications.
●Fixed identified issues to increase productivity and boost workflows.
●Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
●Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
BC FORWARD For ACCENTURE - Content Review Analyst
Austin, TX
02/2018 - 02/2019
●Drove accuracy of content through careful reviewing and fact-checking.
●Evaluated content to verify and aligned with established guidelines.
●Acquired in-depth knowledge of content areas to provide effective moderation.
●Researched topics to moderate accurate and engaging content.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
***************@*****.***
Liberty Hill, TX 78642
Skills
●Program Operations
●Business Intelligence Data Modeling
●Staff Meetings
●Virtualization Technologies
●Continuous Improvement Process
●Analytical Support
●VLOOKUP
●Managing Program Activities
●Process Improvement Initiatives
●Advanced Excel Spreadsheet Functions
●Large Dataset Management
●Client Training Delivery
●Oral Presentations
●Strategy Implementation
●Pivot Tables
●Compliance Requirements
Education
03/2015
California State University - East Bay
Hayward, CA
Bachelor of Arts: Communications
●3.7 GPA
.