Michael Augustine-Hachey

**-*** ********* *****

Shediac, NB, Canada E4P2P6

506-***-****

adxaex@r.postjobfree.com

www.linkedin.com/in/michaelaugustinehachey

Skills and Abilities

Over the years of being employed with different companies in a range of different industries, I obtained many different skills and abilities that have contributed to my continual personal improvement, and my improvement with my work life. These skills and abilities include:

Customer Service

Ability to adapt to new surroundings

Empathy to customers and coworkers

Working under pressure to complete work tasks on time

Having a passion to help others – including those that I work with

For language abilities, I am not French, but I am open to learning new languages to improve my personal knowledge. However, as an Indigenous person; I can converse both in English and Mi’kmaq.

Experience

May 2022 – August 2022

Elsipogtog Health & Wellness Centre – Administrative Assistant

In the summer of 2022, I was employed with the Elsipogtog Health & Wellness Centre as the Administrative Assistant. This was a one-month job placement which was part of my Business Management & Entrepreneurship program with Oulton College. After successfully completing my on-the-job training, I was employed with EHWC as a summer student until August of 2022. While working with EHWC, my responsibilities were focused on the following:

Requisition creation for cheques and bill payments

Answering phone calls

Scheduling appointments

Ordering office supplies

Faxing and printing documents

March 2022 – May 2022

TD Contact Centre, Dieppe NB – Customer Care Representative

I started working for TD Canada Trust in March of 2022. I worked as a CCR (Customer Care Representative) for 3 months before leaving. During my employment with TD Canada Trust, I learned about money handling, how to help customers manage their everyday banking, and other issues that may have occurred with their bank account. While working with TD, I was able to adapt to the work from home environment and obtain Call Centre experience.

September 2020 – October 2021

Circle K, Rexton NB - Customer Service Representative

I was employed part time at Circle K. I worked here for a year now and have worked at one other location for a few months. During my employment with Circle K, I have learned a lot of new skills, such as developing better customer service skills, and communicative skills. I enjoyed my time working at Circle K but am now ready to branch out onto new and better opportunities.

June 2020 - July 2020

Access Youth Organization, Elsipogtog NB- Student Worker

During the summer of 2020, I worked with a youth organization called Access Youth Open Minds. My role with them was simple, I was a student worker. I provided the following services:

Peer Support Counselling, with a focus on individuals of age ranging from 12-30

And, provided individuals with mental health resources who are requesting about

July 2017 - September 2017

Tim Hortons, Richibuctou NB - Barista

In 2017, I started my first job as a barista at Tim Hortons. As this was my first time working, this job helped me develop my customer service skills that I have today. In the short months I was working at Tim Hortons, I gained the ability and experience of working in a fast-paced environment, which would later help me in future jobs in certain fast paced areas.

Education

September 2023 – June 2024

Oulton College – Paralegal/Legal Assistant

Accepted to the Paralegal/Legal Assistant program due to commence in September 2023.

September 2022 – May 2023

St. Thomas University, Fredericton NB – Bachelor of Arts Degree

In Fall of 2022, I decided to continue my education, and started my first semester and first year of university. Currently, I am in the process of earning a Bachelor of Arts degree. After completing my Bachelor of Arts, I plan to attend law school.

September 2021 – June 2022

Oulton College, Moncton NB - College Diploma (Business Management)

In June of 2022, I successfully completed my diploma in Business Management & Entrepreneurship. This was a one-year program with Oulton College that also had the option of doing a diploma to degree pathway.

During my time with Oulton College, I had obtained many different skills, including the intermediate knowledge with the following:

Microsoft Office

Human Resources

Project Management

General knowledge with Business Law

Intermediate knowledge with Business Accounting

September 2017 - June 2020

Bonar Law Memorial High School, Rexton NB - High School Diploma

During my four years of high school, I participated in a few organized groups. Such as my high school's GSA (Gender Sexuality Alliance) group. Most importantly, for six years, I was a part of Cadets Canada, as a sea cadet.

Awards

During the years of my education, I attended a few conferences and obtained a few achievement awards. These conferences and achievements include the following:

In.Business Atlantic Regional Conference (Yearly 2019-2020 conference held in Cape Breton, Nova Scotia)

NYAC conference in 2019 which was held in Regina, Saskatchewan (This was the RCMPS National Youth Advisory Committee)

Sea Cadet Centennial (1918-2018) This was a proclamation to let it be known that I was a member of the Royal Canadian Sea Cadets.

Achievement of General Training with Cadets Canada. (This was a two-week summer course that focused on basic naval information, such as learning naval communication)

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