Administrative Assistant Customer Service

Nicole Reichenbach

Public Relations, Business Development, Marketing, Content Writer

*** ******** ****

Mooresville, NC 28115

914-***-****

elizabethcordeliamarketing

@gmail.com

EXPERIENCE

The Society Fashion Week, Greenville, SC (remote) — Designer Relations, Sales, Business Development

February 2021 to Present

Optimize business strategies to diversify offerings. Maintain constant communications with clients and customers. Assist with show productions and events planning. Maintain Social Media and site updates through Content Strategy and effective Copywriting techniques. Freelancer, Remote — Marketing, Content Creation, Copywriter November 2009 to Present

Published unique B2B and B2C content. Oversee Social Media accounts. Manage website design. Provide all media and content for physical marketing of brands. Brands include: KIN Salem, Anayli Skincare. KIN Salem, South Salem, NY — Administrative Assistant November 2011 to June 2019

Maintained Spreadsheets for all projects, communicated with clients, coordinated meetings and travel plans for business owners, coordinated supply shipments, created social media and website design. Nine West Group, Inc, White Plains, NY — Marketing and Allocations October 1999 - April 2006

Allocated product to customer orders. Inventory analysis of distribution. Budget management. Provided marketing plans to Senior Executives. Assisted in Marketing Campaigns. Communicated with store managers. Neiman Marcus, White Plains, NY —Sales Representative May 1996 - October 1999

Stock and organize inventory with accuracy and efficiency. Maintained merchandise displays. Usage of POS systems. Excellent customer service. EDUCATION

Marymount College of Fordham University, New York — Bachelors May 1995 - May 1999

Major - Fashion Merchandising, Minor - Business

SKILLS

Web Design, Social Media

Results-Oriented Leader

Campaign Organization

Events Planning

Articulate and Driven

Budgeting and Allocation

Client Communication

Content Strategy

Innovative Copywriting

COMPUTER KNOWLEDGE

Microsoft Systems

Freshdesk and Freshchat

Adobe, PowerPoint

Excel and Numbers

POS software

Social Media Marketing

AWARDS

Member - International

Society of Female

Professionals

NYFW award - show

production & marketing

LANGUAGES

English, intermediate

Spanish, beginner German

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