Customer service

Michael R. Walker

*** * **** **, *******, Texas, 75090

Phone: 903-***-**** E-mail: **.********@*****.***

Objectives

To build a career that offers a challenge and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization.

Education

Dulles High School (1996 – 2000)

GED (April 2000)

Experience

Amazon (April 2021- February 2023)

Warehouses Associate

Zimac Care Center

Direct Care Staff (February 2018- current)

●Assist clients with their daily living, provided safety, and comfort.

●Provided assistance to people with basic tasks such as bathing, dressing, grooming and eating.

●helping with personal care like washing, using the toilet and dressing, food preparation, feeding and giving out medication, carrying out general tasks like housework, laundry and shopping.

Sandblasting Technician (Feb 2013 –May 2015)

Alstom Power (Houston, TX)

●Thermal Cladding Spray

●Power plants repairing and maintain boilers

●Arc Spraying to desired profile

●Hand Spray to desired thickness

●Masking and Unmasking

●Elcometers, Micrometer and Calipers

Production Technician (Nov 2012 –Feb 2013)

Igloo (777 Igloo Road Katy, Tx 77494)

●Assembled igloo containers

●Assembled parts of igloo containers

Dispatcher (June 2010 –July 2012)

Yellow Cab Houston (1406 Hays Street Houston, TX 77009)

●Taking calls to dispatch cabs to customers

●Assisting with technical problems due to system errors

●Assist drivers with locations and routes

●Giving rates to customers for cab rides

●Customer service/ Customer complaints

●Assist managers with escalated calls

Warehouse Worker (April 2008 –May 2010)

Link Staffing (10103 Hammerly Blvd. Houston, TX 77080)

●HEB warehouse work

●Unloading trucks from deliveries for the bakery department

Ship Loader (August 2006 – April 2008)

AMI Staffing (9355 Longpoint Ste. D Houston, TX 77005)

●Port of Houston

●Load/ Unload ships incoming the Port of Houston

Skills

TWIC Certified, Microsoft Windows, Excel, Word, Power Point, Internet Explorer

References

Available upon request

Contact this candidate