Victoria Bailey

Customer Service

Orlando, FL ***25

adxadz@r.postjobfree.com

407-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Server

TooJay’s Deli • Bakery • Restaurant - Orlando, FL

January 2023 to Present

• Customer Service

• Knowledge of the menu to provide better menu options for guests

• Anticipate the guests needs

• Provide guests with exceptional service from beginning to end. While adhering to all company policies and state laws

Server/Cook/Manager

Denny's - Orlando, FL

November 2012 to December 2022

• Knowledge and execution of food safety standards on every shift. Knowledge of the food menu to better assist guests with their meal choices and answer any questions they may have. Food and produce orders. Prepare and serve meals to order based on guests request. Coach and guide employees on food safety and company standards. Maintain a clean restaurant and execute safety procedures with both the employees and guests.

Customer Service Associate

Aarons

October 2015 to February 2016

• Assist customers with their selections on the sales floor. Input and maintain customer account information. Assist with application and approval process to obtain credit. Accept and process payments both in house and over the phone. Replenish sales floor with new merchandise. Assist with scheduling deliveries. Answered phone and assisted clients with changes. Explained products and benefits. Resolved payment and order disputes

Office Assistant

Rooms to Go

December 2009 to October 2012

• Customer service and data entry

• Assist with processing payments and finance applications

• Maintain and update customer accounts

• Answer multi line phone system and handle calls accordingly

• Assist with scheduling deliveries

• Handle any customer complaints regarding merchandise and or deliveries Education

Certificate in Basic Health care worker

Orlando Tech - Orlando, FL

January 2009 to August 2009

High School Diploma

Oak Ridge High School - Orlando, FL

August 2001 to May 2005

Certifications and Licenses

Manager serve safe

July 2017 to July 2022

Basic health care worker

July 2009 to Present

Food Handler Certification

Assessments

Front desk agent (hotel) — Proficient

December 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Receptionist — Proficient

October 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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