Sales Associate Customer Service

CHASE JACKSON

S T ORE MANAGER

P 972-***-**** E Prestoncpj@gmailcom A

**** ****** **, ***

*** ******* ** *****

W

https://www.linkedin.co

m/mwlite/in/chase-

jackson-7523851a7

OBJECTIVE

EDUCATION

GAIN EXPERIENCE IN THE IT FIELD AND BUILD UPON WHAT I HAVE ALREADY LEARNED AND AM STILL LEARNING.

Currently using Windows server virtual machine and lab with Cisco packet tracer.

Collin County Community

College

Plano

Texas

#Currently still attending

KEY SKILLS

• ACTIVE DIRECTORY USERS

AND COMPUTERS (VM LAB)

• CUSTOMER SERVICE

• WINDOWS 10

• CONNECTION AND

APPLICATION TROUBLE

SHOOTING

AWARDS

• GOOGLE IT SUPPORT

PROFESSIONAL CERTIFICATE.

EXPERIENCE

2021-Current

RaceTrac Store Manager (Relief/ 2nd shift)

May 2018- October 2019

Top Golf Food Runner Shift lead

April 2017- May 2018

Dillard’s sales associate

November 2014 -April 2017

McDonald’s crew member

# Currently studying to be an IT infrastructure technician at Collin college. My daily responsibilities include safe keeping money and delivering money to armed security. Auditing lottery tickets between sifts to prevent theft. Ticketing faulty machinery. Responsible for safety of associates. Responsible for customer service of associates and myself.

COMMUNICATION

No, we have not been able to solve every problem. But customer service includes reassuring that we will find a solution when one becomes available, and we are using resources to find one. LEADERSHIP

I’ve worked in customer service for close to a decade and have now done it on the management side. Pressure is part of the job. I am comfortable in those situations. And associates know that I am reliable which I will strive to continue to be as I grow in the field of Information Technology.

REFRENCES (ONLY BOSSES/NOT COWORKERS)

Jhon Giles (Race Trac GM) 214-***-****

Aldo Cabrera (Former Race Trac Co. Manager) 214-***-**** Mitchel Blackburn (Top Golf Dept Mgr./ SCHEELS Mgr.) 567-204- 1038 ************@*****.***

Valentino Elm (McDonald’s Mgr.) **************@*****.*** 469- 334-1871

David Nelson (Former Race Trac GM) 214-***-****

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