Center Representative Call
Resume:
Jean
Michel
DENTAL LAB TECHNICIAN
ABOUT ME
*********@*****.***
Sunrise/FL/USA
To obtain a service-oriented position that enables me to display strong leadership and analytical skills as well as demonstrate the ability to provide quality service and support.
SKILLS
EDUCATION
B.S Criminal Justice
Florida Atlantic University
2012-current
High School Diploma
Piper High School
2006-2010
EXPERIENCE
Dental Lab Technician
Naidu Orthodontics/Pembroke Pines, FL/2019-Current
Prepared doctors' case study models for diagnosis of patients and fabricating all orthodontic appliances in the office.
Developed and implemented lab protocols
Maintained lab tools & equipment
Prepared trays for clinical staff to maintain the treatment schedule
Grocery Clerk
Publix Supermarket/Plantation, FL/2011-Current
Responsible for maintaining store to ensure it runs efficiently.
Assistant customers with purchases, store information and product selection
Sanitize grocery shelves and work area
Maintain a high level of product knowledge & preparation
Call Center Representative
Total E-Medical/Deerfield Beach, FL/ 2009-2011
Took calls from customers answering question or addressing any concerns they may have.
Handle both inbound and outbound calls
Manage & update customer
Boost customer loyalty by offering proper experience through the phone
Labeling requirement knowledge
Office work unpacking & packing of dental products
Correct labeling
Team player
Ability to pay attention to detail
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