Professional office customer service expert independent reliable travel bilingual leader manager office typing license available flexible trust fast learner eager multitasker fast-paced organized driven excellent team player associates degree high school diploma
Go extra mile
Objective: Driven to utilize my skills and experience as a Client Service Expert
Skills & Accomplishments:
Bilingual Spanish Native
Effective learner
Certified in Metal Detection & Loss Prevention
Certified in American Red Cross for
First Aid, CPR, & AED
Organized
Excellent communication, and interpersonal skills
Strong attention to detail
Team oriented
Education:
Bronx Community College, Bronx, NY
July 2007— May 2011
Impending Associates Degree
Experience:
Heart-to-Heart, Bronx, NY
Home Care Agent
December 2019 — Present
Aided the client in their daily routine directly or assisted in accomplishing.
Performed all duties as a live-in aid.
Prepared nutritious meals or snacks and straightening up the client’s immediate environment.
Maintained all-time fulfillment between client and agency
Services for the Underserved, Bronx, NY
Direct Support Professional
September 2018 — June 2019
Provided companionship and socialization activities to adults.
Assisted with actions of daily living, such as dressing, bathing, cooking, cleaning, light shopping, errands, and all other ADLs.
Always utilized infection control measures including universal standard precautions, hand washing, and personal protective equipment as appropriate.
Administered medications and tracks patient's progress on a regular basis.
Retained a reputable reputation for outstanding customer satisfaction.
Veronica’s Home Care, Bronx, NY
Child Care Provider
August 2012 — January 2018
Provided care in a safe and healthy learning environment for children ages 0-12.
Sanitized all areas before and after use.
Cooked healthy meals according to age(s) and any known allergy.
Coordinated daily activities for the child(ren)’s developmental growth.
Completed all daily tasks/ assignments including homework.
Monitored their progress to report to Parent(s).
References:
Sheila Figueroa
Previous Coworker
Chad Hosanah
Previous Supervisor