Forklift Operator Data Entry

EDUCATION:

Central Gwinnett High School – Lawrenceville, GA 2013 to 2017

OBJECTIVE:

To continue my career with an organization that will utilize my Service and administrative skills to benefit mutual growth and success.

SKILLS:

Environment: Microsoft Office Suite

Cash handling accuracy

Excellent communication skills

Team player mentality

Customer Service

Problem-solving abilities

EXPERIENCE:

2023 To Present Culvers – Lawrenceville, GA

Cashier - Retail Sales and Customer Service

Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's leaves happy.

Maintain a fast speed of service, especially during rush times.

Take orders from customers and input their selections into the restaurant's computer systems with a friendly and open demeanor.

Clean your station thoroughly before, during and after each shift.

Respond to guest questions, concerns, and complaints.

Follow all restaurant safety and security procedures.

Arrive on time for all shifts and stay until shift completion.

2021 To Present Qwicksolutionz – Lawrenceville, GA

Sales / Support Associate

Took service and sales call requests.

Was responsible for dispatching and scheduling warranty and initial service requests.

Processed invoices from daily sales and weekly reconciliation of transactions.

Maintained database of customers and handled data entry.

Maintained knowledge of current promotions, service advisories and best practices

2021 To 2022 Warehouse – Lawrenceville, GA

Sorter / Forklift Operator – Inventory Management

Operated standard warehouse equipment to load, unload and transfer products, taking extra precaution when moving fragile materials.

Sorted incoming shipments and separated packages by size, type, and destination within warehouse.

In charge of scanning packages with RF scanner. Sorted packages and palletized products according to warehouse or shipping destination.

Opened bags and cartons received in warehouse, sorted contents according to product type and number and confirmed quality of products received.

Fit and capable of wide range of physical activities, including pulling, reaching, bending over, climbing, and kneeling.

2021 To 2022 A&S Healthcare – Lawrenceville, GA

Nurse Aid – In Home Healthcare

Housekeeping, such as vacuuming or doing laundry.

Cooking meals.

Grocery shopping.

Reporting to nurses about patient’s health status.

Teaching patient self-care skills.

2020 To 2021 Ovations – Lawrenceville, GA

Cashier – Retail & Customer Service

Described menu items to customers and suggested products based on stated preferences.

Performed minor maintenance and repairs on kitchen equipment and handled troubleshooting tasks to keep coffee machines operational.

Consistently received and accurately processed customer payments.

Enthusiastically engaged customers during busy periods to keep mood light and fun.

Restocked counter and customer areas to maintain adequate items levels for expected needs.

Greeted guests with pleasant smile and superior customer service.

2017 To 2021 Family Dollar – Lawrenceville, GA

Shift Manager

Greet and assist customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.

Maintained a presence in the store by providing excellent customer service.

Ensured a clean, well-stocked store for customers.

Trained and developed Store Associates on Family Dollar operating practices and procedures.

Assisted in unloading all merchandise from delivery truck, organize merchandise, and transfer merchandise from stockroom to store.

Assisted Store Manager in ordering merchandise and record keeping including payroll, scheduling and cash register deposits and receipts.

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