Lola Aroyiwo
**** ******** *******. ** ***** Maryland
***********@*****.***
https://www.linkedin.com/in/lola-aroyiwo-mha-csm-cpo-2065151b6
Summary:
Experienced Business Systems Analyst, Certified Scrum Product Owner, and Certified Scrum Master with over 7 years of experience in software development, project management, and Agile methodologies. Proven track record of successfully delivering projects on time and within budget. Skilled in requirements gathering, analysis, documentation, and stakeholder management. Proficient in a range of tools and technologies, including Jira, Rally, Confluence, Visio, Postman, SQL, AQT and ServiceNow
Skills:
• Agile methodologies (Scrum, Kanban)
• Requirements gathering and analysis
• Stakeholder management
• Project management
• Software development life cycle (SDLC)
• Business process modeling
• User story development
• Sprint planning and execution
• Backlog refinement
• Facilitation and communication
• Vendor Management
• Change Management
• Business Requirements Documentation
Tools:
• Jira
• Confluence
• Lucidchart
• Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Draw.io
• Postman
• WinSCP
• Snagit
• Microsoft Office Suite (Office, Excel, PowerPoint, Teams)
• ServiceNow
• SharePoint
• UltraEdit
• Rally
Experience:
Business Systems Analyst and Scrum Master
Optum Bank, Draper Utah
July 2020- Present
Collaborate with clients and stakeholders to elicit, analyze, and document business requirements for complex projects.
Conduct comprehensive research and data analysis to identify gaps, inefficiencies, and areas for process improvement.
Develop detailed project plans, including scope, timelines, deliverables, and resource allocation.
Facilitate workshops and meetings to gather requirements, present findings, and obtain buy-in from stakeholders.
Create use case models, business process diagrams, and functional specifications to communicate requirements to development teams.
Conduct user acceptance testing (UAT) and provide support during the implementation phase, ensuring successful project delivery.
Proactively identify and address potential risks and issues, recommending appropriate solutions to ensure project success.
Collaborate with cross-functional teams, including developers, QA testers, and project managers, to drive project execution.
Business Systems Analyst/Scrum Master
Geans Edge Technologies Laurel Maryland
July 2016-June 2020
Collaborated with business stakeholders to define and document requirements for software projects.
Conducted feasibility studies and impact assessments to determine the viability of proposed solutions.
Created user stories, process flows, and functional specifications, using Visio and other tools.
Facilitated requirements review and approval sessions with stakeholders, ensuring that all requirements were captured and documented.
Coordinated with development team, QA team, and other stakeholders to ensure that requirements were properly implemented and tested.
Conducted user acceptance testing (UAT) to ensure that solutions met business needs and objectives.
Monitored project progress, reporting on status and identifying and addressing issues that may impact project timelines and budget.
Communicated with stakeholders, providing updates and ensuring that expectations were properly managed.
Identify management control weaknesses and provide value added suggestions for remediation
Facilitated daily stand-up meetings, sprint reviews, and retrospectives, ensuring that the team adhered to Agile principles and best practices
Achievements:
Successfully led the requirements gathering process, and the release of new features and production support tool resulting in a 20% increase in operational efficiency.
Implemented a streamlined data management process, reducing data entry errors and efficiency in the enrollment process.
Education:
Master of Science in Healthcare Administration
University of Maryland Global Campus, Adelphi Maryland
December 2022
Bachelor of Science in Zoology
University of Lagos, Akoka, Lagos
October 2011
Certifications:
Certified Scrum Master (CSM)
International Scrum Institute May 2021
Certified Scrum Product Owner (CSPO)
International Scrum Institute May 2021
References:
Available upon request.