Customer Service Time Delivery

KAMLESH TALATI

*********@*****.*** • Cell: 437-***-****

SENIOR QUALITY ENGINEERING EXECUTIVE

Astute strategist with an extensive track record of building and aligning organizations to achieve excellence, profitability and unparalleled customer service using the quality management systems and Lean manufacturing. Improvements in quality of 3M’s. Business expansion by introducing new products and processes.

AREAS OF EXPERTISE

• Quality Planning • Aerospace/Nadcap • Customer Service • Project Mgmt.

• Quality Engineering • Oil & Gas • Customer Liaison • Problem Solving

• Quality Assurance • Nuclear • Customer Satisfaction • Statistical Approach

• Quality Systems • Automotive • Supplier/Vendor Control • Continuous Improvement

WORK HISTORY

Salem Tube Inc. – Greenville, PA, USA – October 2008 to July 2021.

Manufacturer of seamless Cold drawn tubing in Stainless Steel and Nickel Alloys

Director of Quality

Achieved Quality System Certification for Nuclear & Aerospace within a short time. Also achieved Certification to Nadcap Special Processes – MTL / HT / NDT.

Certified by Pratt & Whitney as “Certified Laboratory Control at Source Representative”

Management Representative for ISO 9001, 14K, Aerospace AS9100 and Nuclear Quality Systems.

Developed Management Systems for QMS and EMS.

Developed new grades in nickel alloys for nuclear and aerospace applications.

Responsible for Quality Engineering, Quality Assurance and Quality Control on a daily basis.

Revised procedures for consistency in quality, based on reviews and Continuous Improvement projects.

Managed the quality systems and carried out internal audits, supplier and sub-contractor audits.

Liaison with suppliers and subcontractors on quality issues.

Liaison with customers on quality requirements.

Responsible for Department Budgets and conducting performance reviews of QA Manager, QA Engineer, Lab Supervisor, Lab Technicians and Inspectors (Total 16 personnel).

Reporting to the CEO.

Stackpole Limited, Powder Metallurgy Component Division – Ancaster, Ontario, Canada – August 2007 to September 2008.

Quality Specialist.

Assist Production and Engineering with all metallurgical Engineering functions and related matters.

Assist in all matters relating to inspection and continuous improvement activities for sintered products.

Maintain and analyze historical data and respond in a proactive manner to observed trends in order to ensure consistency in production.

Ensure all metallurgical functions are in accordance with ISO9000 and TS16949.

Performed and analyzed furnace temperature profiles.

Member of Advance product quality process and Continuous Improvement teams.

Performed process capability studies.

Bohler Uddeholm Thermo-Tech – Mississauga, Ontario, Canada – November 2005 to August 2007.

Heat Treatment Specialist. (Heat Treatment of automotive dies)

Controlling Vacuum heat-treatment furnace for heat-treating tool steel.

Designing process parameters.

Certifying products for quality.

Performing all mechanical, electrical and pneumatic maintenance on water-jets.

Johnson Controls – Mississauga, Ontario, Canada – January 2004 to October 2005.

Team Lead - Shipping

Shipping and Receiving controller.

Sandvik Steel Asia – India – November 1995 to July 2001.

Head of Department (Operations) and Factory Manager

Manufacturer of Seamless Extruded tubes in Stainless Steel

Responsible for Production and Planning of Stainless-Steel Seamless Tubes/Pipes by the process of extrusion.

KRAs included Productivity, Quality, On Time Delivery, Customer satisfaction and Culture Building.

Successfully documented and implemented the Quality Management System ISO 9000 without the aid of a consultant.

Successfully conducted the Cost Reduction Program and achieved cost reduction by upgrading life of consumables, manufacturing cost reduction for consumables / suppliers, monitoring use of energy and suggesting efficient use, control on planning to minimize size changes.

Started the culture building activity using TQM employee involvement and Kaizen as the guidelines.

Took up additional responsibilities of the Factory Manager with respect to the Factories Act of India.

Member of the Capital Investment Program.

Responsible for 250 manufacturing personnel, including Shift Managers and Supervisors.

EWAC Alloys Limited (Subsidiary of Larsen & Toubro) – India – October 1981 to October 1995.

Superintendent (Powder Metallurgy Plant)

Set up the entire manufacturing plant right from the Project Stage to commercial production of HSS cutting Tools.

Worked with Abar Ipsen Vacuum furnaces for sintering, powder annealing and Heat Treatment.

Selection, installation, commissioning, and maintaining of various manufacturing machines.

Analyzed powders for quality with respect to specifications.

Reviewed powder specifications and implemented changes.

Worked with German counterparts in developing new processes and products.

Got approval for quality from the German collaborator.

Set up ISO 9000 and QS 9000 quality management system.

Ensured quality of all incoming, in-process and final product.

Liaison with customer on quality issues and delivery issues.

PROFESSIONAL AND EDUCATIONAL TRAINING:

PROFESSIONAL TRAINING:

Extensive training in the field of HSS cutting tools manufacturing by Powder Metallurgy at M/s. Sintermetallwerk, Germany - 1990.

Extensive training in the field of Vacuum Sintering at M/s. TAV, Italy - 1990.

Extensive training in the field of manufacturing and quality assurance of Seamless Stainless-Steel Tubes by the process of hot extrusion at principal’s plant in Sweden – 1997, 1998, 1999, 2000.

Exposure in manufacturing of larger diameter tubes, United Kingdom - 1997.

Exposure in small diameter tubing manufacture, Czech Republic - 1998.

Exposure to Tube Manufacturing the American Way, United States - 2000.

EDUCATIONAL TRAINING:

Completed certificate course in “Excellence in Manufacturing” from Indian Institute of Management, – 2000.

Completed workshop on ‘Predictive Maintenance’ conducted by NITIE - 1988.

Attended ‘Executive Development Program’ conducted by Larsen & Toubro – 1992.

EDUCATION

Bachelor of Engineering (Metallurgy), M. S. University, India – 1981

Lead Auditor for ISO9000 Quality Systems, P. E. Batalas, U.K. – 1997

Certified Engineering Technologist, OACETT, Canada – 2009

Lead Auditor for Aerospace Quality Management Systems AS9100 Rev D - 2018

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