CRYSTAL WILLIAMS

adxa5m@r.postjobfree.com 414-***-**** Milwaukee, WI 53206

Energetic Cashier with [Number] years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.

Motivated [Job Title] trained in mobility assistance, personal hygiene support and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.

Store opening and closing

Verbal/written communication

Punctuality

Hard-working

Payment processing

Merchandising

Able to lift [Number] pounds

Customer relations

Opening and closing procedures

Cash drawer balancing

Credit and cash transactions

Product recommendations

Cash management

Merchandise restocking

Returns and exchanges

Effective customer upselling

Cash register operation

Customer assistance

Coin counting

Customer seating

Client safety and first aid

Care plan management

Client documentation

Knowledge of state regulations

Behavior redirection

Compassionate client care

Case management experience

Housekeeping

Meal preparation

Medication administration

Head Service Cashier Rainbows Clothing Store - Milwaukee, WI 06/2021 - 07/2021 Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.

Assisted with purchases, locating items and signing up for rewards programs. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction. Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.

Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands. Assisted Living Caregiver Hands At Home LLc - Milwaukee, WI 03/2021 - 07/2021 Made beds, swept floors and sanitized surfaces to support activities of daily living. Helped clients with personal needs from exercise to bathing and personal grooming. Improved patient outlook and daily living through compassionate care. Followed care plan and directions to administer medications. Tracked and reported clients' progress based on observations and conversations. Engaged with patients and families to provide emotional support and daily living instruction. Monitored vital signs and medication use, documenting variances and concerning responses. Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.

Food Service Worker Sodexo Food Service - Milwaukee, WI 02/2020 - 04/2020 Maintained order and cleanliness of work areas to conform with health codes. Enforced staff performance and service standards to deliver consistent and positive customer experiences.

Kept food storage and preparation equipment in good working order to maximize safety and cost- efficiency of operations.

Received food orders from individuals and explained offerings. Operated cash register to process cash, check and credit card transactions. Hostess Pizano's Pizza & Pasta - Milwaukee, WI 09/2018 - 04/2020 Greeted guests and gathered information to seat groups or place on waitlist. Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Escorted guests to seating area, furnished menus and highlighted daily specials. Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

Monitored dining area to assess server capacity and estimate wait times. Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Accommodated guests with children and special needs to promote comfortable dining experience. Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware. Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Developed long-term relationships with customers to increase opportunities for repeat business. Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.

Managed guest expectations by relaying information regarding hours, wait times and specials. Helped restaurant staff set up small and large events to coordinate smooth execution. Stayed attentive to server availability and table turnover to seat guests quickly. Assisted Living Caregiver Team Discovery LLC. - Milwaukee, WI 06/2017 - 01/2020 Made beds, swept floors and sanitized surfaces to support activities of daily living. Helped clients with personal needs from exercise to bathing and personal grooming. Improved patient outlook and daily living through compassionate care. Tracked and reported clients' progress based on observations and conversations. Followed care plan and directions to administer medications. Engaged with patients and families to provide emotional support and daily living instruction. Monitored vital signs and medication use, documenting variances and concerning responses. Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.

Recognized emergencies and notified appropriate contacts, including paramedics and family members.

Host/Server Shift Leader Sake Tumi Mke - Milwaukee, WI 08/2016 - 12/2019 Supervised serving staff to drive high level of hospitality and food excellence. Created positive guest experience by listening to guest needs and recommending options to meet requests.

Trained and acclimated new servers to restaurant's culture and operations. Managed tables throughout dining room to execute service at highest level. Maintained thorough knowledge of menu to describe dining options. Directed and assisted in general dining room cleaning and sanitation. Cleared dishes from tables during and after meal service to maintain clean dining area. Assisted with performance reviews to identify areas of improvement. Leveraged proper serving etiquette to promote inviting dining atmosphere. Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Managed [Number] servers and staff members to effectively foster team-oriented environment. Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.

Calculated charges, issued table checks and collected payments from customers. Collaborated with host, bus person and cook to serve up food and beverage options. Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests. Prepared salads, appetizers and garnishes to assist kitchen staff. Provided exceptional service to high volume of daily customers. Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.

Cleaned dishes with detergent, rinsing and sanitizing chemicals. Overnight Stocker Walmart - Milwaukee, WI 08/2014 - 05/2015 Removed product from boxes and placed on shelves according to merchandising guidelines. Stocked pallets throughout shift to keep warehouse clean, maintained and organized. Reset merchandise throughout assigned section to give shelves and racks professional appeal. Observed strict safety measures while stocking shelves to prevent falls and mishaps. Assessed floor displays to restock merchandise.

Bradley Technology High School Milwaukee, WI 06/2008 High School Diploma

Summary

Skills

Experience

Education and Training

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