Michael C. Johnson
**** ********** *** *** ***, Dallas, TX. 75231
***********@*****.***
Professional Summary
Organized office manager with a strong ability to manage office functions and staff. Performance oriented and driven with in-depth understanding of budgets, payroll and office organizational needs. Strong customer service skills, which has not only built trust but has also built customer loyalty. I hold a Master’s in Business Management and have a wealth of work experience which includes managing my own business, mentoring teens, and transporting goods.
Experience
●Managed a team of 10 employees
●Administrative duties
●Managed payroll
●Counseled children between the ages of 8 – 13
●Conducted customer service training
●Interviewed candidates
●Performed references checks
●Implemented policies
●Managed scheduling
●Transported goods locally
●Shipped Goods
●Mentored at risk teens
Education & Certifications
Certification of Consultant Nuclear Moisture/Density Gauges
Colorado Technical University, Colorado Springs, CO.
Bachelor of Criminal Justice
Graduation date: 8/23/2014
Concentration: Human Services
GPA: 3.7
Colorado Technical University, Colorado Springs, Colorado
Masters of Business Management
Graduation date: 3/20/2016
Concentration: Entrepreneurship
GPA: 3.5
Employment History
01/23/23 - current
Delivery driver for Amazon flex
4445 Rock Quarry rd
Sweet 400
Dallas, Texas
05/13/2022- 03/10/2023
field technician for Rone engineering
8908 Ambassador Row
Dallas Tx, 75231
01/2022-04/2022
Company driver for Universal Intermodal
9220 South Central Expressway
Dallas Tx. 75241
07/2021- 12/2021
Company Driver for Casual Drivers
2401 avenue J #218
Arlington, TX 76006
Duties: Deliver customer product to specific destination
03/2021- 07/2021
Transportation Specialist for MVM Incorporated
44620 Guilford DR. Ste. 150 Ashburn, VA 20147
Duties: Transport or Reunify (UAC's) Unaccompanied Alien Children to family, sponsor or to another shelter with the best possible care.
09/2020- 03/2021
Company Driver for Goodwill Industries
3020 N Westmoreland Dallas, TX
Drop, hook and load 27ft by 53ft trailers
Loaded and unloaded at different goodwill locations
03/2020- 09/2020
Class A delivery driver for Builders First Source
901 N. Mills Rd Lewisville, TX
Duties: Loaded and unloaded building materials to construction sites
Operated a Moffett forklift
03/2018- 03/2020
Commercial driver for Shamrock Foods
2926 w Encanto Blvd Phoenix, AZ
Duties: Drop and hook Trailers
06/2017- 03/2018
Warehouse Associate @ Amazon Inc.
6925 Riverview Ave. Kansas City, Kansas
Duties:Packaging products for shipment
Loading line for continuous production
08/2016- 07/2017
Company driver @ Liberty Fruit & Vegetables
1247 Argentine Blvd Kansas City, KS
Duties: Licensed Commercial Driver
Transporting goods to set destination
04//2015- 07/2016
Co-owner @ Queens Hair and Fashion LLC
10518 Grandview Rd, Kansas City, MO
Duties: Manage Personnel
Creating Policy and Procedure
06/2012- 6/2016
Paraprofessional @ Boy Scouts of America
10210 Kansas City, Missouri
Duties: Mentored youth and attended to their personal, academic, and emotional needs,
Managed and trained a team of 3 paraprofessionals; Worked closely with teachers, administrators and team
members in providing educational benefit for students.
Skills
●Leadership
●Managing and training
●Collaboration
●Communication
●Great Customer service skills
●4 years of experience in youth development, youth building, and management
●Motivational, team building skills, and leadership training
●Warehouse operations
●Forklift Operations
●Stand-up forklift operations
●Counting and confirming inventory
●Inspecting inventory for damage
●Marking and labeling product.
●Interpersonal and relationship-building skills
●Human Service Practice in the Criminal Setting
●Hiring and Training
●Monitoring and controlling expenses and budgets
●Planning and goal-setting for future periods
REFERENCES
Ms. Lakisha Martin @ Boy Scouts of America
District Manager
Contact: 816-***-****
Mrs. Charletta Ikuegbuwa
Human Resources Director
Contact: 816-***-****
Mr. Chase Harris
Success Coach @ Colorado University
Contact Email: ********@*********.***
Mr. Robert Harris
Admissions Advisor @ Colorado University
Contact Email: *******@*********.***