Office Assistant Post

DENISE SCURLOCK

Rancho Cucamonga, CA ***** +1-909-***-**** *****************@*****.*** WWW: Bold Profile

Office assistant

Skills

Flexible and Adaptable

Self-Motivated

Decision-Making

MS Office

Data Entry

Active Listening

Multitasking Abilities

Excellent Communication

Teamwork and Collaboration

Dependable and Responsible

Attention to Detail

Good Telephone Etiquette

Work History

Temporary Assignment 09/2021 - 05/2022

County Of Riverside In-Home Supportive Services – Riverside, CA

Completed clerical tasks such as filing, copying and distributing mail.

Interacted with customers by phone, email or in-person to provide information.

Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Delivered clerical support by handling range of routine and special requirements.

Executed record filing system to improve document organization and management.

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Drafted professional memos, letters and marketing copy to support business objectives and growth.

Kept reception area clean and neat to give visitors positive first impression.

Provided clerical support to company employees by copying, faxing and filing documents.

Responded to inquiries from callers seeking information.

Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

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Office Assistant II 09/2022 - 01/2023

Children And Family Services – Rancho Cucamonga, CA

Assisted with document scanning and imaging projects to support accurate file back-up.

Sorted documents and papers alphabetically and according to content, dates and significance.

Performed general office duties such as typing, operating office machines and sorting mail.

Restored old files and archived completed files for future reference.

Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.

Maintained physical and computer-based filing systems.

Managed sensitive or confidential files with attention to data security and storage policies.

Located and retrieved files upon request from authorized users.

Located and retrieved requested documents in accordance with established policies.

Used Software and Software to create and update records with new files and information.

Sorted and classified documents into appropriate filing systems for increased traceability.

Created, implemented and monitored filing systems for easy retrieval of records.

Compiled and inventoried documents for archival.

Completed clerical tasks such as filing, copying, and distributing mail.

Collaborated with various departments to complete assigned tasks.

Ordered office supplies and kept office stocked with needed resources to operate smoothly.

Reviewed files, records and other documents to obtain information to respond to requests.

Retail Associate 11/2021 - 04/2022

Macys Department Store – CA

My duties as a seasonal, were to assist customers

Include greeting patrons, providing product knowledge, directing customers to fitting rooms, and completing transactions on the cash register.

Greeted customers, helped locate merchandise and suggested suitable options.

Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Maintained clean sales floor and straightened and faced merchandise.

Helped customers complete purchases, locate items and join reward programs.

Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

PSE Mail Processing Clerk 07/2020 - 04/2021

Post Office USPS – Fontana, CA

Answer questions regarding mail regulations, procedures, postage rates, and post office boxes

Check mail to ensure that parcels and letters are in proper condition for mailing and have correct postage

Help other offices in need of clerks help register, certify, and insure letters and parcels Rent post office boxes to customers.

Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.

Used automated mail processing equipment to sort and collate mail.

Weighed letters and packages and calculated costs based on classification, weight and destination.

Community Health Worker 07/2018 - 07/2020

Los Angeles County – Los Angeles, CA

Receives service referrals from social workers and eligibility workers to assist welfare recipients in a variety of ways such as obtaining food stamps and housing

Serves as an advocate for client/patient access to departmental and community resources

Assists clients, patients, family members, and caregivers in obtaining and completing application forms for benefits and services

Provides emergency services to clients by making referrals to appropriate support agencies and arranging for emergency shelters

Informs pregnant teenagers and their families of available medical, mental health, and social services, adoption agencies, and prenatal care providers; educates women on the various methods of birth control

Facilitates client development of independent living skills by conducting support groups in subjects such as housekeeping, cooking, shopping, household budgeting, use of public transportation, and attendance to personal grooming and hygiene.

Coordinated program referrals for community-based resources.

Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.

Documented case notes daily and coordinated follow-up for seamless case management.

Worked with medical teams, patients and families to implement effective treatment plans.

Handled caseload of more than 6 clients.

Coordinated community resources and secured referrals.

Provided direct care for patients per week.

Conducted comprehensive patient assessments and evaluated patient care plans.

Child Care Worker 02/2014 - 05/2015

Hillside Children's Center – Pasadena, CA

Ensuring medical and dental needs are met Preparing and distributing meals and clothing shopping

Prepared and served nutritious and healthy meals and snacks.

Developed healthy relationships with children to provide support and guidance in learning.

Transported children to and from school and various extracurricular activities.

Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.

Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.

Enforced rules and managed behavior through developmentally appropriate discipline.

Completed necessary reports and documentation to maintain thorough, accurate case records.

Encouraged youth clients to develop own activities and leadership skills through group discussions.

Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.

Residential Counselor 02/2008 - 02/2014

Chilhelp – Costa Mesa, CA

Direct supervision and assistance, by following the structure of the clients' daily routine; i.e., meal and snack preparation, sleep, recreation, health, hygiene, safety, and discipline

Assists children in the acquisition of independent living skills, such as management of money, care of clothing, successful completion of skills enhancement in doing cottage chores, jobs, and keeping appointments

Delivered frequent summaries on resident progression and regression in treatment to provide recommendations toward treatment plan for success.

Dispenses and records all prescribed medications; notes and reports on side effects.

Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.

Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.

Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.

Education

BA: Sociology

California State Domniquez Hills - Carson,California,

Associate of Science : Computer Information Systems

Los Angeles Trade Technical College - Los Angeles, CA

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