Summary

Results-driven Operations Manager offering extensive experience in logistics, warehousing, and manufacturing, transportation/driver control, shipping and receiving. Concentrated on optimizing and improving the fleet management of inventories. Team player who works well independently. Strong organization, time management, project management, and leadership skills. Outgoing, confident personality; excellent verbal and written communication skills. Establish and maintain strong rapport with management, co-workers, and customers. Build trust and integrity through persistence and follow-up Experience

Regional Deliveries & Transportation Manager 03/2013 - 03/2023 Cartelligent Menlo Park, CA Manage delivery fleet and routing requirements for wholesale, route, and contracted 3rd party shipping agents to ensure consistent on time deliveries.

Identify business opportunities and leverage competencies to drive growth, reduce costs, improve market positioning and strengthen bottom-line financial performance. Slash costs by 30% through implementing financial acumen and driving due diligence managing vendors. Cut processing time for client signings from one hour to under 30 minutes. Steered the company through a comprehensive reorganization that decreased the operating budget by more than 50%.

Implement best practices and follow lean manufacturing principles to improve departments overall efficiencies.

Collaborate in project teams to improve productivity, control costs, reduce waste, maintain quality and deliver safety standards.

Ensure the constant ongoing training on all company policies including safety, GMP’s, SOP’s, and positive customer service between driver and the customer service delivery points. Co-Owner 03/2007 - 03/2017 West Coast Umpire Association San Jose, CA Managed multiple projects and maintained constant communication with stakeholders to report progress, identify issues, and allocate resources.

Subject matter expert regarding inner workings of organizations products/services, customers, stakeholders, suppliers, and functional leaders within the organization. Instrumental in planning and executing innovative strategies to achieve objectives for infrastructure improvement; redefined scope of project and coordinated resources to progress projects, resulting in a successful Proof of Concept demonstration to management. Hired 100+ employees and honed our development team into a highly motivated, self-managed unit. Skilled at completing projects on time and within budget.

Collaborated with the team on appropriate IT solutions that would address their critical business needs including document management solutions and business intelligence solutions. Skills

Customer service, Time management, Leadership, Communication skills, Budgeting, Logistics, Teamwork, Project Management, Problem Resolution

Education

Remington College Tempe, AZ

Foothill-De Anza Community College District

Billy D. Moore

408-***-**** adx9ro@r.postjobfree.com San Jose, CA