Sales Representative Client Services
Resume:
Claudia Atkins-Martin
Winter Park, FL 32789
*************@*****.***
CLIENT SERVICES/SALES SKILLS
Verbal Interpersonal Communications Public Speaking Language & Narration Passionate & Humorous Personality Public & Personal Relations Tactful & Sensitive Cognitive & Recollection Skills Guest Relations & Focus Guest interaction Punctual & Engaging Scheduling Logistics Guest Accommodations EDUCATION
Aug. 2017-Present Everglades University Orlando, FL. Currently pursuing Bachelors of Science degree in Alternative Medicine Anticipated graduation date: Mar. 2021
CLIENT SERVICES/SALES EXPERIENCE
Walt Disney World Orlando, FL
Magic Kingdom Park Entry Greeter / Skyliner Operator 06/2019 - Present
● Create and maintain a welcoming, magical first impression for guest
● Guests services, handle any questions and direct guests to the appropriate solution Arrow Marketing Group Orlando, FL
Area Coordinator 06/2016 - 7/2019
● Manage locations and recruit sales representatives to market subscriptions in the Orlando area and surrounding communities for the Wall Street Journal and the Orlando Sentinel newspaper Advanced Tax Services Orlando, FL
Office Manager11/2015 - 06/2016
● Communicated often between departments to ensure office was functioning to the highest standard; prepared personal and business income taxes, e-file, ensuring all employees followed compliance guidelines; coordinated employee time tracking and payroll; acted as a liaison between different personality types
Wells Fargo Bank, NA Ft. Lauderdale, FL
Personal Banker 07/2012 - 11/2015
● Created and fostered positive relationships with customers, ensuring they were provided the highest standard of service; acted as a liaison between clients and departments on an as needed basis US Airways Charlotte, FL
Gate Agent
● Assist passengers with boarding the airlines, ticketing, baggage; made service, announcements to the public, informing them of departures, boarding times, gate numbers and any other pertinent information passengers need.
Personal Best Makeover Statesville, NC
Owner/Cosmetologist
● Beautify and enhance client’s hair, skin, and nails. Marketed various product lines, made makeover recommendations to clients; handled scheduling, payroll and finances OTHER PROFESSIONAL WORK EXPERIENCE
Market Tech Media Charlotte, NC
Sales Representative
CERTIFICATIONS/OTHER SKILLS/EXPERIENCE
● CPR, HIPAA, OSHA, First Aid, BBP, HIV trained and certified
● Superb communicator; confident in leading and facilitating groups in various settings; ensuring they follow directions and are informed of any standards or compliance they need to follow
● Leadership and organization skills with tons of experience facilitating employees to complete projects and meet deadlines; experience on all levels with conflict resolution; dealing with high volumes of paperwork and filing, excellent communication skills from conducting numerous client interviews and scheduling appointments, experienced multi-tasking and organizing numerous activities
● Proficient in all Microsoft applications, including Word, Excel and PowerPoint
● Experienced in Yoga and NMLS
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