Customer Service Store Manager

Sandy Porter -

**** ******** ***** ***** ********, Tx 75070 903-***-**** 903-***-**** mobile ***********@*****.***

Objection

To return to an Administrative position that I can maximize the company’s output and productivity by providing legendary performance and service that will utilize and expand my educational experience background to meet the company’s stated mission and goals

3/19 – Present Texas

3/17 – 03/19

7/96 – 09/15

6/93 – 6/96

develop and execute business plans, goals.

● Solutions focused, highly committed and quickly adaptable,

● Strong interpersonal and communication skills..

● Teamwork/ Collaboration/Organizational/Multi-tasker

● Technical Knowledge expertise

Professional Experience

Boardroom Salon for Men - Senior Stylist

● Excellent customer service and communication skills.

● Team player and flexible with many working conditions. ● Received Team Player Award 2019, 2021

● Built a loyal repeat professional client base. ● Complete safety training and certificates.

Great Clips - Stylist

● Built a loyal repeat professional client base

● Practice efficient salon tasks and duties.

● Maintained 95% positive customer comment rating.

Ann Taylor Loft - Senior Assisting Manager

Frisco,

Allen, Texas

Plano, Texas

Skills

● Implementing and exceeding Key Performance Indicators.

● Proven ability to coach and advise management to improve productivity,

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Grew Sales by 22% 2008, winning 2nd prize within the Companies increased in the sales category.

Extensive work with visual and merchandising, within the district. Hired, trained and supervised successful teams in low stores. Worked several stores as needed utilizing my talents and expertise.

● Prepared and closed monthly, quarterly and yearly financial statements. ● Awarded Districts Best of the Best for 2010 Fiscal Year.

Scheduling, Payroll, marketing and Merchandising Budgeting, Forecasting, Audit and Compliance

Fashion Bug - Store Manager/Base Store in District Allen, Texas

● Increased sales 12% to previous years recorded sales.

● Number one store in District for highest increase to sales to previous year.

● Complete responsibility of retail department store including employee base,

merchandising and marketing of product, inventory control and operations.

● Drove sales through coaching excellent customer service and, strong visual

presentation,

Education

Texas A & M University – Commerce, Texas

Bachelor in Business Administration, Minor in Interdisciplinary Studies

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