Customer Service Representative
Resume:
Jessica Lavalle
Tampa, FL
***************@*******.***
Authorized to work in the US for any employer
Work Experience
Fax/Mail Agent
Change Healthcare - Tampa, FL
April 2021 to January 2023
• As a fax/mail agent I made outbound calls to doctors offices and hospitals.
• Requested patient’s chart information to provide those information to insurance companies
• Knowledge in Word, Microsoft, charts, fax, mail, and email. Call Center Representative
Alita - Fort Myers, FL
May 2020 to April 2021
• Manage inbound calls to loyal customers
• Resolve technical issues over the phone while multitasking on taking notes and shifting through screens
• Received recognition on quality reports
Cashier/Customer Service
Michaels - Tampa, FL
February 2019 to May 2020
• Float around the store and work in variety of departments, including cashier, framing, and stocking
• Daily lead creative classes by teaching groups of 7+ store visitors at a time
• Assist customers with issues and have been recognized by manager. Customer Service Representative
Ross Dress For Less - Tampa, FL
January 2019 to September 2019
• Unloaded boxes from trucks onto belt for unpacking for the day
• Loaded packages onto carts to take around the stores and restock shelves
• Regularly recognized for working overtime and covering coworkers shifts Education
High school diploma
Alonso High School - Tampa, FL
January 2018 to June 2019
Skills
• Customer Service
• Order Picking
• Packaging
• Warehouse Distribution Experience
• Shipping & Receiving
• Assembly
• Fashion styling
• Hospital experience
Contact this candidate