Automobile Service Advisor
Resume:
CHARLES M. LOAR
**** ****** **. ********, **. ***12
***********@*****.***
Highlights of Qualifications
Work Experience
Schaefer Auto Body Centers, Fenton, MO
February 2010- Present
Appraiser
Write initial estimates and address additional supplements. Assign job orders to automotive technicians. Deliver high-quality customer service and assist the clerical staff. Read and analyzed incoming submissions and reports to determine their significance and plan their distribution. Process automotive claims and coordinate payments with insurance companies. SCA Appraisal Burbank, CA
March 2009 - February 2010
Independent Appraiser
Wrote initial estimates on vehicles and addressed all supplements regarding each claim. Utilized strong customer service skills while working with over 200 insurance companies and their clients to resolve claims in a timely and professional manner. Ernie Patti Collision Center, St. Louis, Missouri
May 2004 - March 2009
Production Manager
Oversaw all repairs on each vehicle. Supervised over thirty cars on a day-to-day basis, while updating customers and website with new or additional information. Wrote estimates for vehicles and took care of additional supplements needed for each estimate. Accomplishments
United States Navy
Honorable Discharge after four years of faithful service. Education
Sanford Brown University, Fenton, Missouri
Associates Degree: Computer Science
May, 2002
References Available Upon Request
- Strong leadership and supervision skills - Impeccable work ethic
- Strong organizational skills - Attention to detail
- Excellent communicator - Dependable
- Ability to multi-task a variety of challenges and responsibilities
- Able to coordinate and perform a range of staff as well as operational support activities
- Served as a liaison with other departments and operating units
- Ability to resolve day-to-day operational problems https://recruiting2.ultipro.com/STI1000/JobBoard/7131f55d-3a00-3cd5-f318- 20630d8f7bee/OpportunityDetail?opportunityId=fc91c672-07b9-4383-8934-78e5c47815e9 Recommend trying to encorporate some language from this job listing where applicable. If your roles includes any sort of compliance with rules or regulations, that could also be beneficial. As Schaedfer is your biggest chunk of experience, consider adding an additional bullet on a successful project or something that you can brag on. Your responsibilities in that role should align nicely with the operations areas of a financial institution.
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