Leah Gallagher

973-***-**** Hackensack, NJ adx9mf@r.postjobfree.com

Professional Representation Ι Outstanding Communication Ι Customer Service Excellence

PROFILE

Highly motivated, solutions focused Administrative Professional with extensive experience able to implement strategic administrative and operational initiatives to enhance productivity, quality, client service, and overall bottom line performance

Skills:

Supervision

Coaching

Training

Merchandising

Customer Service

Online Order Fulfillment

Sales

Cash Handling

Inventory

Computer Proficiency

MOS: Certified Microsoft Office Specialist in Word; Excel; Outlook, and PowerPoint

Intuit QuickBooks Ι Excel Comprehensive Ι Access

PROFESSIONAL EXPERIENCE

Tween Brands, Paramus, NJ 08/2016 to 12/2020

Assistant Manager

Opened and closed store

Trained and coached employees and interviewed job applicants

Manually counted all cash registers and prepared deposit for Brink’s pickup

Executed online customer order fulfillment

Toys R Us, Paramus, NJ 10/2013 to 05/2015

Back of House Supervisor

Received shipments of merchandise from delivery trucks

Scanned inventory in stock room and transferred merchandise to sales floor

Operated pallet jack and freight elevator

Fulfilled on-line customer orders including picking, packing and shipping

Plan-O-Grammed new floor sets

Assisted customers with large items purchased

Old Navy, Paramus, NJ 09/1998 to 04/2012

Department Supervisor (08/2002 to 04/2012)

Supervised, coached, trained and directed staff members

Ensured store was well stocked and organized; Maintained portion of stock room assigned to me

Carried out floor sets for department each month; Changed floor product as it sold through

Served as floor supervisor for a 2 hour shift each day

Awarded employee of the month in 2011

Visual Supervisor (06/2000 to 08/2002)

Changed and maintained all visual elements for entire store

Partnered with department managers to review floor sets; Assisted with execution of floor sets

Visual Coordinator (09/1998 to 06/2000

Changed and maintained all visual elements for boys and girls department

Assisted with floor sets; Changed and maintained main window display each month

EDUCATION

LasComp Institute of IT, Hackensack, NJ

Administrative Office Assistant Specialist Program

Bergen Community College, Paramus, NJ

Finite Mathematics

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