APRIL
LEWIS
Atlanta, GA *****
*********@*****.***
vCard
An experienced IT professional with strong project management skills and a passion for agile methodologies. Provides business value by driving sales, improving efficiency, and improving customer satisfaction through quality product production. Drives product changes and works closely with developers, designers, and business partners to deliver incremental value to their enterprise product line. Provide comprehensive support for conducting in-depth business reviews, effectively communicate and deliver presentations to stakeholders at all organizational levels and facilitate seamless collaboration among cross-functional product teams.
SKILLS
Product Management Agile Methodology Data Analysis Product Testing Product Development JIRA
CMS/LMS Technical Writing Microsoft Suite
Organization Skills Adobe Suite SQL
EXPERIENCE
Senior IT Consultant
Self Employed Atlanta, GA August 2008 - Current
• Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners.
• Participated in standups, iteration planning sessions, product demos and retrospectives.
• Fosters collaboration with team members (Engineering, User Experience Designers, etc.) to drive value and collectively identify and resolve impediments.
• Active listener, facilitate sessions, and clearly communicate at all levels (Executive Leadership Team, store associates, etc.) and in all formats the product’s long term which is used to prioritize short-term action.
• Ensure product is aligned with company, stakeholder, and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction.
Systems Programmer August 1999 – August 2008
Macy’s Systems and Technology Johns Creek, GA
• Led a business process reengineering initiative, resulting in the creation of same day shipping, and streamlined workflow.
• Worked on large-scale projects as part of a cross-functional team, collaborating with software developers, quality assurance, and business analysts.
• Created business process models, use cases, and functional specifications to support system design and development.
• Led the migration of a new customer database into the existing fulfillment platform, minimizing erroneous customer information and significant increase in data accuracy.
• Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert.
• Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide customers and associates with an unparalleled shopping experience. EDUCATION
Master of Science – Computer Science
UOP, Phoenix, AX
Bachelor of Science – Technology Management
DU, Denver, Co
AWARDS
Macys System & Technology – Excellence in Performance Chairman Award (Twice) Macys System & Technology – Excellence in Performance -Innovation Award Macys System & Technology – Excellence in Performance – Team Award Li