Customer Service Class A

John Farrison

*** ******** *****

Chesapeake Virginia 23320

C 347 429- 0806 adx9fp@r.postjobfree.com

Education:

John Jay College of Criminal Justice - Received BS in Criminal Justice 2/2009.

Work Experience:

People share 09/2020-03/2021

(Pro-AmPac

Press Support

Provided support to press operators, assembled chambers, daily maintenance

Remedy Staffing 09/2019-09/2020

Assembly line

Used machine to assemble various parts to gardening products. Complied with company demands for attendance and production rate.

Venture Tours 02/2019 to 06/2020

Coach Bus Operator

Used Company passenger bus to transport passenger to and from pre-determined destinations as prescribed by dispatcher. Provided excellent customer service, and safely transported passengers to and from destinations.

Hampton Roads Transit 03/2018 to 11/2019

Bus Operator

Used Transit bus to transport commuters, and tourist to various locations throughout the Hampton Roads area. Worked without direct supervision and remained professional at all time while providing safe, reliable tramsportation to customers.

Chesbay Distributors Chesapeake VA 09/015- 03-2016

Complied with the operating rules of OSHA and used company vehicle to distribute product throughout the Hampton roads area, used hand held device to compute invoice, print pick ticket .

and to search merchandise, performed merchandising duties, performed excellent customer service task.

NYC Department of Youth and Family Justice, Bronx NY 08/2012- 6/2014

Juvenile Counselor

Supervised juveniles who are housed in a secured facility and awaiting adjudication. Provided counseling to residents by conducting private counseling and group rap sessions. Conducted daily security searches of living area for residents. Monitored movement of residents throughout the facility. Made daily entries in log book depicting daily activities. Provided secure housing to new and existing residents throughout the facility. Used two way radio to communicate with central office.

Military Sealift Command, Virginia Beach VA 04/1998-10/2011

Boatswain Mate

Plan work assignments and equipment allocations to meet transportation, operations, or production goals.

Confer with customers, supervisors, contractors, and other personnel to exchange information and to resolve problems. Direct workers in transportation or related services, such as pumping, moving, storing, and loading or unloading of materials or people. Resolve worker problems or collaborate with employees to assist in problem resolution. Review orders, production schedules, blueprints, and shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, and destinations. Monitor field work to ensure that it is being performed properly and that materials are being used as they should be. Recommend and implement measures to improve worker motivation, equipment performance, work methods, and customer services. Maintain or verify records of time, materials, expenditures, and crew activities. Interpret transportation and tariff regulations, shipping orders, safety regulations, and company policies and procedures for workers.

Licenses/Certificates

NYS CDL class A with passenger endorsement

Rutgers University - Certified in Supervisory/Management

NYC Business Solutions - Certified in Office Management

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