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Mainframe Developer Production Support

Location:
Irvine, CA, 92606
Posted:
July 12, 2023

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Resume:

Adlin Mary Jiji A

adx9et@r.postjobfree.com

https://www.linkedin.com/in/adlin-mary-jiji-a-177a96174/

SUMMARY:

Possess about 9+ years of experience in IT industry involved in system study, design, coding, debugging and development of IT solutions on Mainframe.

Exposure to Banking and Financial Services domain executing under the IBM Mainframe environment using Waterfall Methodology.

Good experience in complete Software Development Life Cycle (SDLC) including requirement analysis, design, creation of mapping documents, development, testing and implementation.

Worked extensively with IBM Mainframe Technology Languages, Tools, and Databases such as COBOL, JCL, DB2, CICS, VSAM, SPUFI, SDSF, SYNCSORT, SDSF, DYL280

Have hands-on experience on working in SAS programs.

Good exposure in Enhancement/Support of the Mainframe applications.

Over 4 years of Production Support experience on Mainframe applications.

Diverse work experience with different functionalities of the applications with development and production support projects.

Preparing project level documentations which involve the work flows.

Involved in Unit Testing, User Acceptance Testing, System Interface Testing, Regression testing.

Experience in developing standards for the process flow and mentoring the team.

Good experience in working Upgrade/Conversion projects.

Experience in using Service Now and HP Manager to manage the Change Requests and Incident Management.

Hands on experience of deploying the applications to Endeavor and SCLM.

Experience in using TSO/ISPF for development and monitored the jobs using IBM Tivoli Workload Scheduler.

Experienced in collaborating with project teams located in multiple geographical locations.

Experienced in interacting with Business Users, Client Managers, Development team.

Ability to provide solutions from a functional and technical perspective in an effective way.

Ability and willingness to acquire knowledge about the new technologies, good analytical, problem solving and interpersonal skills with ability to interact with individuals at all levels.

TECHNICAL SKILLS

Languages and Databases : JCL, COBOL, CICS, SAS, DB2, VSAM

Tools : SCLM, Endeavor, TSO-ISPF, SPUFI, QMF, SDSF, IBM Tivoli Workload Scheduler, INSYNC, PLUSPACK, DFSORT/SYNCSORT, DYL280, Service Now

File transfer protocols NDM and SFTP

Methodology : Waterfall

Operating Systems : IBM Mainframe Z/OS, OS/390, Windows

EDUCATION:

M.C.A - Holy Cross College (Bharathidasan University), Trichy – 2013, Tamil Nadu, India

PROFESSIONAL EXPERIENCE:

Company: Cognizant Technology Solutions July 2018 – Till date

Client: KeyBank, USA

Location: Chennai, India

Role: Lead Mainframe Developer

Client Description:

KeyBank, the primary subsidiary of KeyCorp, is a regional bank headquartered in Cleveland,

Ohio, and is the only major bank based in Cleveland. KeyBank is on the list of largest banks in the United States and one of the nation’s leading financial service providers, offering a broad array of retail, commercial and investment banking products and services for consumers, businesses, corporations and communities across United States.

Responsibilities:

Participate in business requirement meetings and impact analysis with Business.

Translate business requirements into functional and technical design documents.

Interacting with clients to prepare and execute solutions based on the business functional and technical requirements for the project deliverables.

Redesigned and restructured existing programs to increase the performance efficiency or adapt new changes.

Create/update copybook layouts for the COBOL programs that are impacted.

Create new JCLs and PROCs as per requirements for new process development.

Prepared test cases and making sure every scenario is tested based on the requirements.

Monitoring the test results at different phases of test regions and fixing the issues to attain business goals.

Attend daily scrum meetings and communicate the status of the work to the team.

Frequent update on the status of the projects with onshore manager.

Add new Mainframe jobs, delete/in-active existing jobs, update the dependencies based on the requirements in batch schedules.

Test the batch jobs and make sure jobs are being executed without any issues.

Once end to end testing completes, validate and document the results to get sign offs from business for deployment.

Co-ordinate with support team to create Change Request to deploy all the impacted code into production.

View of the status of the change request and the task using Service Now.

Code-walkthrough with the support team before deployment.

Co-ordinate with Release management team to deploy the changes during the change window.

Validate the post production run for every change deployed and provide post production support.

Created pre-implementation, implementation and post-implementation plan for all the project deliverables.

Worked as a Team Lead and SME for the application projects.

Experience in working COBOL upgrade project to uplift all the COBOL modules into Version 6.

Worked in conversion projects for Non-Real Estate Loans (OBP) from Advanced Loan Systems.

Create status report on the current, pipeline projects and presented them to clients.

Document the project process flow including requirement, design, unit test case, validation and implementation documents.

Domain: Banking and Finance Services

Key Application supported portfolio: Payments and Lending

Technologies/Tools Used: JCL, COBOL, SAS, VSAM, CICS, SCLM, Endeavor, IBM Tivoli Workload Scheduler, INSYNC, TSO-ISPF, SDSF, PLUSPACK, DYL280, DFSORT/SYNCSORT, Service Now

Company: Cognizant Technology Solutions April 2014 – June 2018

Client: KeyBank, USA

Location: Chennai, India

Role: Mainframe developer/Support

Responsibilities:

Participated in requirement meeting to clearly understand business requirements for implementation and assist with effort estimation.

Prepare technical design and perform impact analysis for requirement changes.

Servicing applications related standard service request from Business users.

Experience in resolving priority tickets and on time resolution to avoid business escalations and on-call support as needed.

Develop new program logic or analyze and enhancement on existing logic in process flow based on user request.

Bug fixing that occur in production batch schedule and daily production checkout activities.

Batch testing in all lower regions to ensure the process flow is working as expected with new/existing code.

Create Change Request to deploy the new/enhanced code to production.

Handling pre and post-production implementation activities.

Application batch monitoring includes jobs processing, job logs/abends, alerts, and special holiday processing.

Provide permanent solution for any recurring issues to improve application performance.

Building automated solutions to avoid manual interference to save time and improving productivity.

Experience in working SFTP/NDM transmission setup and connectivity and create file transfer jobs to process the files.

Help downstream/interface teams in identifying production issues and resolving them as required.

Actively involved in issue analysis for trouble shooting and provided timely solution.

Analyzing production incidents and taking ownership to resolve the issues.

Involved in documenting technical specification and workflow of project.

Worked on Backlog tickets to resolve the issues that were raised from users.

Frequent Onshore / Offshore calls to maintain the communication regarding the development and also various other activities ongoing in the project.

Experience in working with scheduling team to setup workstation and testing the code.

Provided extended support for Continuity of business (COB) during system testing.

Being a point of contact for Business continuity plan (BCP) during any emergencies.

Driving client governance calls on operational performance, risk and challenges.

Application rollouts activities such as preparation of User Training Manuals and Documentation.

Responsible for managing Information Security controls through a consistent, reliable and documented processes of data management.

Domain: Banking and Finance

Key Application supported portfolio’s: Marketing, Funds Management, Asset Liability Management

Technologies/Tools Used: JCL, COBOL, DB2, SAS, VSAM, TSO-ISPF, SPUFI, QMF, INSYNC, SDSF, SCLM, Tivoli Workload Scheduler, HP Manager, PLUSPACK, DFSORT



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